MNG00441 - Hospitality Services ManagementInformation for students studying in 2013

Please contact the School of Tourism & Hospitality Management to confirm details prior to acting on this information.

Unit Description

This unit introduces students to the concept of hospitality services management where the customer is the centre of the organisation. It develops an understanding of the links between marketing, operations and human resource functions to facilitate effective strategies and service management techniques for hospitality-related enterprises. In particular, this unit takes a student-centred approach and aims to develop students' teamwork skills. To complete the assessment requirements for this unit, students will need access to a computer and internet.

Availability


Distance Education	Session 2
Distance Education (Online)	Unavailable
Lismore	Session 2
Coffs Harbour	Session 2
Gold Coast Southern Cross Drive, Bilinga	Session 2
Tweed Heads - SCU Lakeside Caloola Drive, Tweed Heads	Unavailable
Tweed Heads - SCU Riverside Brett Street, Tweed Heads	Unavailable

Note: the availability of this unit (displayed above) is provided as a guide only and may not represent the most current information available. Please refer to the official Schedule of Units and/or contact the relevant School before acting on this information.

Unit Type	Undergraduate
School	School of Tourism & Hospitality Management

Fee Information: Commencing 2013 - UNDERGRADUATE Commonwealth Supported only.

Student Contribution Band

Band 3

Credit Points per unit

For fee information for pre-2009, pre-2010, 2010, 2011, 2012 and 2013 students please check the Student Contribution Amounts.
For POSTGRADUATE or UNDERGRADUATE full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees.

Part of Course

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