Technology Services, in co-ordination with Human Resource Services, offers training to Southern Cross University staff in the use of its corporate software and IT systems.

Dedicated IT training rooms are available at the Lismore and Coffs Harbour campuses and customised training is available for workgroups.

General Training

Information about general staff training sessions

Administrative Systems

Administrative Systems covers an array of systems such as the Student System, E-Trans, Finance One and Website. Due to the different levels of training often required, training in these areas can be requested in the following ways:

Student System: One-on-one training sessions for Student One can be requested by contacting the Client Support Officer by logging a call with the TS Service Desk.

E-Trans: There are a number of very useful self-help guides and training manuals online, which can be found here.

Finance One: One-on-one training sessions for Finance One can be requested by contacting your Finance Officer within the Finance Department of the University.

servicedesk@scu.edu.au

Manuals for download for training on E-trans and Student One

eLearning - Blackboard

For general information on training and support please refer to the Blackboard Support site.

Blackboard Support

Scheduled training sessions will display on your staff Aurion page.

Web Services

Training for the SCU Website Management System (WebSys) is arranged as part of the site development process, and is completed with specified staff prior to site hand-over. Ongoing support is provided as required during this process.

One-on-one or small group refresher sessions can also be requested by contacting the Application Administrator - Web Systems by emailing staffweb@scu.edu.au.

Updated: 16 January 2012