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Desktop Computing and Printing

Laptop Computer Technical support for staff and post graduate computing equipment is available between 9am - 5pm Monday to Friday.

Note: Support is limited to SCU owned assets only.

If possible the Desktop Services team will try and resolve problems remotely using specialist software before making a site visit.

Service description

  • Installation of new computers along with standard software configuration, printer installations and network connectivity.
  • Problem diagnosis and resolution of standard hardware, OS (Operating System), network and standard application software faults.
  • Problem diagnosis and assistance obtaining repairs needed by repair agents.
  • Reconfiguration of network connectivity for relocated computer equipment (excluding physical relocation of equipment).
  • Provision of general advice and guidance for standard computer technology equipment acquisition and replacement.

First point of contact

Lismore Campus
t: 02 6620 3698
e: servicedesk@scu.edu.au

Gold Coast Campus
t: 02 6620 3698
e: servicedesk@scu.edu.au

Coffs Harbour Campus
t: 02 6659 3080
e: chec.helpdesk@scu.edu.au

Online Service Desk
w: study.scu.edu.au/it/servicedesk

Updated: 12 November 2012