Standard Operating Environment (SOE)

In order to maximise the efficiency and effectiveness of technology support, Technology Services has implemented a standard operating environment (SOE) for all SCU workstations.

Data exchange between staff is also enhanced when all staff are using the same operating system and applications.

As equipment is replaced Schools and Directorates should plan to upgrade existing systems to meet this standard.

Computer Workstation - Windows PC

Operating System	Windows 7 Enterprise 64bit SP1
Email Client	Outlook 2010/Office 365
CD/DVD Authoring	CDBurnerXP
Thin Client	Citrix XenApp
Internet Browser	Internet Explorer 9
Anti-Virus Software	Systems Centre EndPoint Protection (SCEP)
Application Software	Adobe AIR Adobe Flash Player Adobe Reader X Adobe Shockwave Player Blackboard IM Crystal Reports Viewer CutePDF Writer iTunes Java K-Lite Codec Pack Microsoft Office Professional 2010 Microsoft Project Professional 2010 Microsoft Silverlight Microsoft Visio Premium 2010 QuickTime VLC Media Player

Computer Workstation - Apple Mac

Operating System	OS X 10.7
Email Client	Outlook 2011
CD/DVD Authoring	Liquid CD
Thin Client	Citrix XenApp
Internet Browser	Safari 5 & Firefox 12
Anti-Virus Software	Systems Centre EndPoint Protection (SCEP)
Application Software	Microsoft Office Professional 2011 Blackboard IM

Computer Power Management Settings

	Staff Desktop WinXP/7	Staff Laptop on Power WinXP/7	Staff laptop on Battery WinXP/7	Student PCs Win7	Mac Desktop	Mac Laptop
Monitor Sleep	20mins	20mins	10mins	20mins	20mins	10mins
Network	No Sleep	No Sleep	No Sleep	No Sleep	No Sleep	No Sleep
Hard Drive	60mins	60mins	20mins	60mins	60mins	20mins
Hibernate	Off	Off	Never	Off	Off	Never
Password Required on Resume	20mins	20mins	10mins	20mins	20mins	10mins
Shutdown	User choice	User choice	Never	6pm with idle shutdown	User choice	Never
Computer Sleep	After 2hrs idle	After 2hrs idle	30mins	Never	After 2hrs idle	30mins
Screensaver	None	None	None	None	None	None
Laptop Lid Closes	N/A	N/A	No Action occurs	N/A	N/A	No Action occurs

Updated: 08 May 2013