Overview

Southern Cross University's File and Print Services enable the delivery and management of various network resources throughout its campuses including Printing, Network File Storage and Workstation access.

Service description

Provisioning and administration of data storage and printing services for staff and students.

Security and account management.

Resource allocation in accordance with disk storage policy.

First point of contact

Lismore Campus and Gold Coast and Tweed Heads
servicedesk@scu.edu.au
02 6620 3698
study.scu.edu.au/it/servicedesk

Coffs Harbour Campus
02 6659 3080
chec.helpdesk@scu.edu.au

Training and support

Training Calendar

Service availability

• 24x7 with the exception of scheduled outages and system failures.
• Support 8am to 6pm Monday to Friday.

Maintenance outages

Scheduled before 7am and after 8pm where possible to minimise disruption.

Updated: 11 January 2012