Student System

The Student System is the student record management system used by Southern Cross University; it is constantly evolving in response to changing business processes and government legislation. New versions are regularly released, and a new look environment has recently been adopted.

The Student System manages a student record from application to graduation including offers, enrolments, invoicing, examinations, assessments and Government reporting. The system provides user support in the way of reports, alerts, data analysers and administration consoles, along with forms and correspondence customised for individual work area requirements. Internal and external students, overseas students and higher degree research student records are maintained. My Enrolment and eAcademic provide web based access to the Student System for students and staff respectively.

My Enrolment

This is the web interface into the University's student record management system, Student System. It provides students with real-time access to their student record. Students can reliably check the details of their enrolment, update their contact details, enrol online, check their results and withdraw from units and their course, all via a secure log-in.

All students have the above access excluding Research students and International Offshore students. These students have similar access; however, they cannot enrol online but must submit reenrolment requests and progress reports via My Enrolment.

eAcademic

eAcademic is a set of web menus and functions that enable an SCU staff member to set up and maintain personalised watch lists to report information on courses, units and individual students.

It also allows a user to submit final grades, grade variations, examination papers and progress reports for research students all via a secure login. It is a web interface with the student records system, using the Student System as its information source.

www.scu.edu.au/myenrolment

Service description

Configuration of applications for SCU use;

Installation of vendor patches and new releases;

Coordination of application development;

System enhancements, integration and sub-system development.

Security and backup of application data.

Management of application vendor relationships and maintenance and support contracts.

First point of contact

servicedesk@scu.edu.au
02 6620 3698
study.scu.edu.au/it/servicedesk

Training and support

• Training calendar
• Training manuals for etrans and Student One
• Frequently Asked Questions about eAcademic and My Enrolment
• Frequently Asked Questions about Student One, Finance One, eTrans, Payroll, Concept HR

Service availability

9.00am to 5.00pm Monday to Friday

Maintenance Outages

Scheduled outside of business hours (ie: 8.00am - 5.00pm) where possible.

Updated: 09 November 2011