Frequently Asked Questions

General

Right to Information

Privacy

I am a lecturer/administrative staff member and a student has approached me with information about their disability, which is affecting their studies. Can I inform the student’s other lecturers?

A student has requested an extension on an assignment based on medical grounds and has provided a letter of support from Student Support. Can I ask for more detailed medical documentation?

One of my students is being disruptive in tutorials/lectures. Can I discuss this matter with a colleague?

A student’s parent/family member has contacted me to request information about the progress of their child’s studies. Can I provide the parent/family member with this information?

An outside organisation (eg real estate agent/credit provider/debt collector has contacted me to request personal information about a student or staff member. Can I provide this information?

I have been asked by a colleague/student to be a referee. I have information about their health or personal life, which the prospective employer might be interested in. Can I provide this information?

I think one of my students is at risk of serious and imminent threat to their health or life. Can I disclose this information?

A student has approached me with a complaint of inappropriate behaviour by a staff member in my faculty/school/centre. Who can I discuss this matter with and how should this complaint be handled?