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Home > SCU Legal Office > Frequently Asked Questions > Right to Information

How can I complain about my dealings with the University?

You can complain to the Information Commissioner. The Commissioner may undertake formal or informal investigations and actions to assist in resolving the complaint.

Folder icon General
Folder icon Right to Information
What is the Government Information (Public Access) Act 2009 (NSW) (“GIPA Act”)?  
What is ‘government information’? 
Do all government agencies have to release information?  
Is SCU considered a government agency? 
What is ‘personal information’?  
How can I access my own personal information?  
How can I amend my own personal information?  
How is my privacy protected under the GIPA Act? 
Who can make a formal application for information?  
How do I make a valid formal application for information? How much does it cost?  
What do I do if I can’t afford to pay the fees?  
How will the University process my application? 
How long will my application take?  
Is any government information excluded?  
Can the University refuse my request for information? What are my review rights?  
Will other people have access to the information released to me?  
What is in the public interest?  
What are the public interests against releasing information?  
What are the public interests in favour of releasing information?  
Can the University release information about my business?  
Are there any penalties if someone does not follow the GIPA Act rules?  
What are the protections under the GIPA Act?  
What happens if someone makes repeated applications for the same information?  
How can I complain about my dealings with the University?  
Folder icon Privacy