Delivery and fees
| Service | Usual timeframe for supply to SCU* | Minimum fee |
|---|---|---|
| Inter-campus | 2-3 days | $0 |
| Inter-library service | 3-4 weeks | $0 |
| For RUSH and EXPRESS Phone 02 6626 9159 02 6626 9159 or 1800 659 460 | ||
| Rush service | within 24 hours | $33.00** |
| Express service | within 2 hours | $49.50** |
*The timeframes listed are a guide only - we do not guarantee any delivery times. If an item is posted to you, please allow at least another 3-4 working days for this.
**Contact us for an estimate of total cost. Additional costs may be incurred when obtaining requested items outside our normal sources (which are Australian libraries and the British Library).
Alumni: additional fee
Alumni are charged $20 per requested item (including inter-campus loans) in addition to the rates in the table.
Delivery methods
Books
- Distance education students: we will send the item to the address you provided on the 'resource request' form. We send the item to you without charge, but you will have to pay the return postage.
- On-campus borrowers: we will email you to inform you that the item is available for collection at your local campus library. You will need to present your library card on collection.
Journal articles, book chapters, etc.
Our preferred delivery method is online, via the 'desktop delivery' service, which provides documents as PDF files.
When desktop delivery is not possible:
- Photocopies for on campus postgraduates and staff are delivered via internal mail or you are sent an email notification to collect from the library
- Items for distance education students are posted
- Undergraduates are emailed to notify them the item is ready for pick up.
If you have been notified that you have a desktop delivery waiting for you, sign in to retrieve your document/s. Desktop delivery items will be available to you for 3 weeks from notification or for 3 viewings, whichever comes first.
Updated: 08 February 2012