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Frequently Asked Questions

  • Suggestions and feedback are presented as submitted within the categories below. Select a headline to view full topic and Library response. Comments and responses are displayed for three months.
  • Feedback submitted via Suggestion Boxes in campus libraries is also displayed within the individual Library buildings.
  • There are some questions which are often asked for which the answer is always the same. These are listed under 'Frequently Asked Questions'. If the situation changes, we will alter our response to reflect the change.
Folder icon Frequently Asked Questions
1. Fluro lights flickering or out 
2. Photocopying 
3. Book return  
4. Other library clients making a noise  
5. Requests for purchase of Library materials 
6. Fines for overdue books 
7. Opening hours 
8. Vending machines and Coffee@Library in the Library foyer 
9. Change and change machines  
10. Due date for material borrowed at the 'DIY Loans' self charger 
11. Airconditioning 
12. Children on Library premises  
13. Clocks 
14. Mobile Phones 
Folder icon Computers and Technology
Folder icon Environment (including noise)
Folder icon Fines and Penalties
Folder icon Resources - General Comments
Folder icon Requests for Library Materials
Folder icon Services (including hours and borrowing periods and classes)
Folder icon Positive Feedback
Folder icon Staff
Folder icon Website