Survey Title

Arrival and Orientation Feedback

Survey (owner)

International Office

Date conducted, and frequency

Each semester/trimester

Principal objectives

To ascertain international student satisfaction with pre-arrival, arrival and orientation experience of SCU

Population

All semester/trimester international students on Lismore, Coffs Harbour and Tweed campuses

Sample

Sampling process

All international students admitted who attended orientation sessions

Response rates

High response rate as most admitted students attended the relevant orientation session

Demographics

All international students admitted

Survey instrument

Included in orientation package, separate session devoted to its completion and collected at the end of the session
Arrival Survey^

Variables, measurement

Qualitative and quantitative data

Availability of data/reports

Co-ordinator International Student Services - International Office.
A summary of results from the 2009 survey is available to download.

Outcomes

Results are available to better assess a student's experience at SCU and indicate areas where there may be room for improvement.

Feedback to participants

Feedback is provided to students via MySCU.

Survey Title

Completion and Departure Feedback

Survey (owner)

International Office

Date conducted, and frequency

Each semester/trimester

Principal objectives

To ascertain international student satisfaction with their experience of non-academic aspects of study and life at SCU

Population

All semester/trimester international students on Lismore, Coffs Harbour and Tweed campuses

Sample

Sampling process

All international students completing

Response rates

High response rate as a majority of departing students attend the pre-departure briefing session during which the survey is administered and collected

Demographics

All international students completing

Survey instrument

Given to students to complete in a pre-departure briefing and collected on completion
Departure Survey^

Variables, measurement

Qualitative and quantitative data

Availability of data/reports

Co-ordinator International Student Services - International Office.
A summary of results from the 2009 survey is available to download.

Outcomes

Results are available to better assess a student's experience at SCU and indicate areas where there may be room for improvement.

Feedback to participants

Feedback is provided to students via MySCU.