SCU Staff Directory

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The information in this directory is provided to support the academic, administrative and business activities of Southern Cross University. The use of information provided here for any other purpose, including the sending of unsolicited commercial material via email or any other electronic format, is strictly prohibited.

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Name Position Telephone
Paul Tainsh Applications Delivery and Support Coordinator 02 6626 9522
Technology Services Mr paul.tainsh@scu.edu.au BTech(Monash), GradCertBusAdmin(SCU) Paul BTech(Monash), GradCertBusAdmin(SCU) Lismore
Bernard Thomas Senior Infrastructure Systems Administrator 02 6620 3535
Technology Services Mr bernard.thomas@scu.edu.au Bernard Lismore
Sheela Waghmare Analyst Programmer
Technology Services Mrs sheela.waghmare@scu.edu.au Sheela Gold Coast
Luke Walford Manager, Infrastructure 02 6620 3530
Technology Services Mr TS Infrastructure Services Manager The Infrastructure Services Team is situated within the Technology Services Directorate. Infrastructure Services support the University by providing core IT infrastructure and services critical to business operations. The primary mission of the Infrastructure Services Team is to deploy and maintain robust, scalable and agile platforms that enable applications and services to support University operations. Service description Services provided by the Team include: Infrastructure Management ICT Solutions/Design, planning and implementation services for all corporate ICT requirements Services monitoring, fault detection diagnosis and resolution ICT infrastructure procurement, vender and asset management Cloud integration Capacity and performance management and planning Solution proposals and tendering Contract management Technology advice and recommendations Systems and services 24X7 monitoring and alerting Business Continuity and Disaster recovery solutions and architectures Campus Networks and Internet Connectivity Provision and maintenance of wired and wireless network connectivity for on-campus, inter-campus, andthe Internet Network expansion Internet and network security Campus based wireless hotspots and provision of wireless services Provision Virtual Private Network (VPN) services for remote secure connections to University network Eduroam Access (National Education wireless service) Data Centre and Resource Provisioning Administer and maintain the University corporate Data Centre facilities Provision server and storage capacity required to support the University's application services Backup and Recovery Backup and recovery of all corporate information systems data TS Systems Authentication and Authorisation Administration of the corporate directory services for user account provisioning authentication and authorization Single Sign On for services including wireless, email and computer logons Infrastructure Systems and Applications Applications solutions support for design and planning for corporate and small applications and systems within the University (such as CRM, Finance, Student, HR, Payroll systems, as well as a variety of research and other administrative systems) Provide a range of utility services in support of the University's ICT environment including; Domain Name Services (DNS), Web services, Active Directory (AD), LDAP, load sharing and application security, O365 Email/Messaging and Calendaring, and operating system maintenance and virtualized infrastructures Service values The Infrastructure Services Team aims to identify and implement IT initiatives which will better serve the University business goals by improving communications, systems performance and availability. These objectives include striving for cost efficiencies, agility, scalability and services continuity. luke.walford@scu.edu.au BAppSc(NE) Luke BAppSc(NE) Lismore
Jarrod Watt Applications Delivery and Support Coordinator
Technology Services Mr jarrod.watt@scu.edu.au Jarrod Lismore
Curt Williams Infrastructure Administrator 02 6620 3346
Technology Services Mr curt.williams@scu.edu.au AssocDegInfTech(SCU) Curt AssocDegInfTech(SCU) Lismore
Brendan Crowley Service Desk Intern
Technology Services Mr brendan.crowley@scu.edu.au Brendan Lismore
Vanessa Gomes da Silva Services Desk Intern
Technology Services Ms vanessa.gomes.da.silva@scu.edu.au Vanessa Gold Coast
Tara Hawkins Project Manager 0431474681
Technology Services Mrs tara.hawkins@scu.edu.au BBus(QUT) Tara BBus(QUT) Lismore
Tara Hawkins Manager, Innovation and Delivery 0431474681
Technology Services Mrs tara.hawkins@scu.edu.au BBus(QUT) Tara BBus(QUT) Lismore