SCU Counselling Service Video Overview

Transcript of video

Slide one

Text on screen: Student Wellbeing: Overview of the SCU Counselling Service and How It Can Help

Slide two

Person 1: [stick figure of person lying on grass]

Person 2: [stick figure person enters scene]

Person 2: Hey, what have you been up to?

Person 1: I've just been to see the counsellor

Person 2: The Uni has a counsellor?

Person 1: Yeah, they have counsellors at each campus

Person 2: Really, I had no idea!

Slide three

Text on screen: Where are they: SCU counselling services are located in the health clinics at Gold Coast and Lismore and on campus at Coffs Harbour and The Hotel School Sydney

Slide four

[Two stick figures standing on grass]

Person 2: I bet they're pretty expensive, I don't reckon I could afford it

Person 1: It's free

Slide five

Text on screen: When are they open? The SCU counselling service is completely free for students and is open for bookable appointments between 9am and 5pm on weekdays.

Slide six

[2 stick figures standing on grass]

Person 2: I don't even know how to book in to see a counsellor…

Person 1: You can go the clinic and speak to the reception staff in person or you can give them a call

Slide seven

Text on screen: What number do I call to book an appointment? Gold Coast (07) 5589 3252 - Lismore (02) 6626 9131 - Coffs Harbour (02) 6659 3263 - Hotel School Sydney (02) 8249 3227.

Slide eight

[2 stick figures standing on grass]

Person 2: I'd be embarrassed if people knew I was going to see the counsellor

Person 1: I found that because it's in the Health Clinic, it's really private and the staff don't make a big deal in front of everyone

Slide nine

Text on screen: What does the clinic look like?

[Image of Gold Coast Health Clinic reception and waiting room; a large room approx. 16 chairs and reception desk]

Slide ten

[2 stick figures standing on grass]

Person 1: they also offer phone appointments and skype sessions.

Person 2: [jumping excitedly] those are great ideas! Especially for students that wouldn't feel comfortable sitting with a counsellor or for those that live far away from uni.

Slide eleven

Text on screen: phone appointments and skype sessions. SCU counsellors offer phone appointments. You just have to call the reception and book in a time, and a counsellor will give you a call.

They also offer Skype sessions for distance-education students. You just need to call and fill in the forms, then a counsellor will Skype you at a suitable time

Slide twelve

[2 stick figures standing on grass]

Person 2: what if you need help and its outside of uni hours?

Person 1: they told me about an out-of-hours support line you can call!

Slide thirteen

Text on screen: if you need help outside of the clinic opening hours… You can call the SCU Out-of-Hours Crisis Support Line on 1300 782 676 - it operates between 5pm to 9am on weekdays and offers a 24-hour service on the weekends and public holidays.

Slide fourteen

[2 stick figures standing on grass]

Person 2: Thanks for all the advice, it's made me feel heaps better. I've been feeling pretty worried about things, but I can't afford to spend money. Now I feel like I have someone to go and talk to!

Person 1: No worries! You know I'm here if you ever want to talk as well

Slide fifteen

[image of 2 stick figures sitting on chairs in a counselling room]

Person 1: This is not what I expected!

Person 2: what did you think it would look like!

Person 1: you know, in the movies when the person lies on the couch.

Person 2: nope, this is meant to be comfortable, relaxing and informal

Slide sixteen

[black and white image of psychoanalyst sitting in chair with patient lying on couch. Image has a large cross over it]

Slide seventeen

Text appearing on screen; Reasons for seeing a counsellor…what can they help with?

Starting out at university - is this the right degree for me?

Academic assistance - stress, deadlines, information on special consideration for particular circumstances

International students - new culture, new academic practices, new lifestyle

Substance use

Personal crises, grief and loss

Existing mental health issues

Graduation - where to from here?

Slide eighteen

Text on screen: Other supports the SCU counselling service offers…

Support Groups

Find like-minded people

Supportive environment

Help others and have others help you

Yoga, Meditation and Running Groups

Reduce stress, anxiety and depressive symptoms

Learn to manage stress

Strengthen the immune system

Social interaction

Slide nineteen

Text on screen - And finally…some self-care strategies

  1. Physical self-care - eat regular and healthy meals, exercise, do something that you enjoy, get medical care if needed, get enough sleep, take a mini break, reduce alcohol and drug use, or get a massage.
  2. Psychological self-care - write in a journal, make time for relaxation and reflection, be curious, say no to extra responsibilities, try something new, decrease stress in your life, read or watch movies that are thought provoking and recognise and acknowledge personal strengths. If you feel you are unable to be alone ask a friend to stay with you.
  3. Emotional self-care - spend time with others who make you feel good, stay in touch with important people in your life, give yourself praise and affirmations, express your feeling in a safe way, find things that make you laugh, play with children or pets and don't be afraid of feelings and emotions-experience them as waves that come and go.
  4. Spiritual self-care - spend time in nature, be open to inspirations, pray, meditate, sing, be open to not knowing, read inspirational books, reduce the influence of material things, turn off technology (telephones, TV, internet).
  5. Study/Work self-care - take regular breaks, temporarily reduce workload, identify projects or goals that are exciting and rewarding, balance and plan workload so it doesn't feel too much, talk with others about what you need at the moment.

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