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Sample submission and delivery

Please submit a Sample Submission Form (SSF) with every batch of samples. The Sample Submission Form was previously referred to as a Chain of Custody, or COC. It requests essential contact information for the submitting and billing client, sample details, testing requirements and special instructions. To add more pages to the excel document, type in the 'Total number of samples'.

Please consider the potential hazards involved in handling your samples. Package and label hazardous material accordingly. For example, potential asbestos samples must be sealed in a thick plastic bag and then sealed again in a second clean plastic bag. Label the outside with: 'Warning: sample may contain asbestos'.

By submitting samples, a Client agrees to the EAL Laboratory Services Terms and Conditions. These Terms and Conditions are available under EAL General Information in the Document Download section, or on request.

Samples can be delivered to EAL by courier, Australia Post or in person. Toll (131 531), TNT (131 150) and Aramex Couriers provide services to Lismore. Courier label to EAL (pdf) are available for printing.

EAL provides free, prepaid overnight Toll courier bags (3 and 5 kg); some conditions apply. Please contact EAL for courier account details.

Additional COVID-19 measures for courier and in-person deliveries

Any samples delivered to EAL must be left outside EAL reception. If you need to discuss the delivery, give a wave through the window and our friendly staff will come out and assist. Alternatively, you can discuss the matter over the phone.

In-person and postal deliveries:

Environmental Analysis Laboratory
Southern Cross University
PO Box 157
LISMORE 2480 NSW.

Courier addresses:

Environmental Analysis Laboratory
Southern Cross University
Military Road
EAST LISMORE NSW 2480