FAQs
FAQs
Borrowing...
How many books can I borrow at a time?
Borrowed items will be renewed automatically up to six times, unless they are already overdue or another borrower requests them (see Manage your loans). You will receive a reminder message when an item is due, or you can check the due date any time by logging into My Account in the catalogue and clicking on 'Loans'.
My book did not automatically renew - why not?
Items cannot be renewed when if another client has put a hold on the material; if the items are overdue; or if you've had the book for the maximum number of renewals.
Can I request books that are out on loan or at another campus?
Yes. You can request items that are currently on loan or at another campus library by placing a request. When you search for the book in our catalogue, you'll be able to after you sign in.
Yes, you can request a book in the catalogue and we will send it to your home address. When you search for the book in our catalogue, you'll be able to place a request after you sign in.
How can I get a book that is not held by SCU Library?
All SCU students (on campus and online), staff members, and researchers affiliated with the University are eligible for Inter Library Loans.
Returning borrowed items...
How do I know when my books are due?
When you borrow from the self-charge machines, you can choose to print a date due slip. You will also receive an email detailing the items borrowed and their due dates. Remember that you can check the due date any time by logging into My Account in the catalogue and clicking on 'Loans'.
How do I return books on campus?
The main book return chute is situated on the outside wall of each campus Library, so items may be returned at any time, 24x7.
Overdues...
What is the penalty for overdue books?
Fines are set at 50c per day for general collection items, and $5 per item per day for 7-day loans. You may like to check what you can borrow and for how long.
How can I pay my library fine?
Fines can be paid at the Information Desk in the Library with your student card, or by credit card, cheque or money order payable to SCU Library.
Printing, copying, scanning...
How do I print in the Library?
Your student card is your Library card. It is also used for photocopying, printing and swipe access to computing labs on campus.
Can I scan in the Library?
Yes - you can scan documents for no charge to a USB using our printer/copiers.
Referencing/EndNote...
Where can I get help with referencing?
See our referencing guides, contact your Liaison Librarian, or make an appointment for help with referencing.
I'm trying to install EndNote but need a product key. Do I have to buy my own copy?
The EndNote LibGuide is the best online resource with Endnote information broken into segments with instructions and accompanying videos. Upcoming training and recorded tutorials can be found in the Training/Tutorials section.
Finding information...
I need some help to find a journal article.
You can find journal articles by searching our catalogue or databases, or looking in one of our LibGuides for your subject area. For further help with finding information, contact your Liaison Librarian or make an appointment.
I need to find scholarly, peer reviewed journal articles for my assignment. What does that mean?
A scholarly or academic journal publishes articles on original research and commentaries on current development in a specific discipline, or subject field.
A Peer-reviewed or Refereed journal is a scholarly journal that requires submitted articles to be subjected to a process of critical review by experts on the subject, known as referees, before determining if the articles be accepted for publication.
A Peer-reviewed or Refereed journal is a scholarly journal that requires submitted articles to be subjected to a process of critical review by experts on the subject, known as referees, before determining if the articles be accepted for publication.
How can I find SCU theses?
Theses passed by the Higher Degree Research Committee at Southern Cross University are deposited into ePublications@SCU. These records are then harvested into the Trove database developed by the National Library of Australia. Access to the digital version of theses from all Australian Universities is available through this service. See more information.