Delivery and fees

Service Usual timeframe for supply to the Library* Minimum fee
Inter-campus 2-3 days $0
Inter-library service 1-2 weeks $0
For RUSH and EXPRESS Phone 02 6626 9159 or 1800 659 460
Rush service within 24 hours $33.00**
Express service within 2 hours $49.50**

*The timeframes listed are a guide only - we do not guarantee any delivery times.  If an item is posted to you, please allow at least another 3-4 working days for this.
** Contact us for an estimate of total cost.

Additional fees

  • Alumni are charged $20 per requested item in addition to the rates in the table above.

Delivery methods


  • Online students: we will send the item to your current contact address at no charge.  Please advise the library of any contact changes.  An email will be sent to your Southern Cross University email account when the items are dispatched. 
  • On-campus borrowers: we will email you to inform you that the item is available for collection at your local campus library.  You will need to present your library card on collection.


  • Where possible, photocopies will be sent to your Southern Cross University email account electronically.
  • If a supplier sends us an article by mail, internal staff and students will be notified by email to collect from the Library.