Southern Cross University’s (SCU) obligated by Work Place Health & Safety legislation to, where reasonably practicable, ensure its contractors and service providers carry out work in a safe manner.  To achieve this, SCU contractors and service providers must ensure the risk of identified hazards are eliminated or controlled to avoid injury, as much as reasonably practicable.

Contractors and service providers are expected to work safely at all times and must comply with their obligations under the relevant Work Health & Safety legislation, Codes of Practice and Australian Standards.

To manage these risks, controls will be implemented while onsite including, but not limited to:

  • All Contractors/Service Providers must 'sign in and out' of the Property Services Attendance Register or Form
    • Lismore: W Block Property Services Office or Security Gatehouse.
    • Gold Coast: Building A Property Services Office
    • National Marine Science Centre: Online Form (Scan QR Code) at Reception Desk
  • Design, implement and submit Safe Work Procedures (SWP) and Safe Work Method Statements (SWMS)
  • Identify hazardous and controls for identified risks, including the submission of a Risk Assessment (RA)
  • Use of appropriate Personal Protective Equipment (PPE)
  • Use of appropriate and safe tools/equipment
  • Supply Safety Data Sheets (SDS), as required
  • Adequate instruction, training and supervision
  • Provide copies of businesses Certificates of Currency (Public Liability & Workers Compensation Insurance).

Relevant Work Health & Safety Legislation

New South Wales: Work Health & Safety Act 2011  &  Work Health & Safety Regulation 2017

Queensland: Work Health & Safety Act 2011  &  Work Health & Safety Regulation 2011

Register as a Contractor

Prior to commencing contractor work with Southern Cross University, all company/businesses must register. To do so, you must:

  1. Email to set up a contractor record
  2. Financial Operations New Supplier Request Form

When registering the company/business with Property Services, you'll need to attach a copy of the following and reference their expiry dates: 

  • Workers Compensation Policy
  • Public Liability (For high-risk work a minimum cover amount of $20 Million on any one occurrence is required);
  • Accident & Illness Policy (Sole traders only)
  • Professional Indemnity
  • Product Liability 

Please answer the questions honestly and as accurately as possible.


If you are a continuing contractor but have updated business or account details, please re-register as a contractor by informing & emailing your updated details. 

Contractor Induction

Every worker is required to complete the University’s online contractor induction. This course has been created to support and provide workers with information on:

  • WHS legislative requirements
  • Regulatory health, safety and environmental obligations
  • Compliance with SCU safe work policies and procedures
  • Safe work practices

The module can be completed on any computer, smart device or mobile.

Workers must register to complete the contractor induction at least 3 days prior to arriving onsite. Please contact for the registration link.

How to register for a contractor induction?

The process involves 7 simple steps:

  1. Send an email to and list the name and email address of the worker you wish inducted. An email with our registration link will then be sent directly to the worker.
  2. They will need to fill out the simple registration form and verify their email address (the verification email can take 5-10 minutes to appear in their inbox).
  3. Please wait while the registration is approved and induction material is assigned. This won’t take long and the worker will be notified by email when the account is ready.
  4. Workers can now sign into the portal and will find the Contractor Induction linked to the homepage.
  5. Working through each course, the worker will need to complete all their induction material.
  6. When the Contractor Induction is complete, their swipe access card will be developed and made available at the requested collection location.
  7. (If required) If the worker needs laboratory access then they must also complete a Laboratory Onsite Inspections for the labs they wish to gain access. This can be arranged by contacting the laboratory staff directly or Property Services

 ** The induction material for each campus varies so it is extremely important that the worker’s registration form be complete accurately and they select the correct campus/campus set.  (For example, Gold Coast is the workers main campus but at times they may need to attend Lismore Campus, then, the ‘All Campuses’ selection must be used.)

Safety Documentation

BEFORE commencing any works on a SCU site, you must complete and provide a copy of the relevant safety documentation to Property Services. Safety Documentation may include, but is not limited to:

  • Safe Work Procedures (SWP)
  • Risk Assessments (RA)
  • Safe Work Method Statements (SWMS) 
  • Pre-Start Meeting Records
  • Accreditation Certificate/ Specific Trade Licence (i.e. Rope Access)
  • Permits to Work
    • Working at Heights
    • Hot Works
    • Confined Spaces
    • Restricted Access Permit (i.e. Asbestos Removal Works)

How to submit your safety documentation?

The quickest and easiest way to submit your safety documents is by scanning or taking a photo of the document and sending them via email to

Alternatively, you can attend the Property Services Office or NMSC Reception and provide a photo copied version to the Site Supervisor.  The contractor is welcome to keep the original as long as it is the same as the copy provided. 

Permissions to Commence Work

All work must be approved by Property Services before it commences. If you have not received approved please contact the Property Services Office on (02) 6620 3222 or the Contractor Compliance Officer on (02) 6626 9505.

 Permission/Permits to work are required by contractors for certain activities including:

  • Asbestos or lead paint removal
  • Working at heights (including scaffolding, EWP, ladders with risk of <2m fall)
  • Working in confined spaces
  • Fire systems interruption
  • All excavation and ground penetration work
  • Hot works (including welding)
  • Dust works (creating excessive dust)

Permit to Work

All permits must be approved before the work commences. Once you have filled out the permit with your work details, email it to so approval ca be arranged.

Download a Hot Work Permit and Risk Assessment.

Download a Working at Heights Permit, Risk Assessment and Rescue Plan .

Interruption to Services

If you require fire systems to be isolated, please follow the below procedures. 

  • Lismore & NMSC:  Complete the Fire Impairment Request Form each time you wish to isolate a fire system. If you do not have access to the form contact Property Services.
  • Gold Coast: Send an email with your fire impairment request details to the Gold Coast Site Supervisor.

Asbestos Removal

These works must be arranged by Property Services Manager, Minor & Capital Works. If you have been engaged by anyone else please inform Property Services before commencing any works.

An Asbestos Access Permit will be provided by the Manager, Minor & Capital Works or Contractor Compliance Officer prior to works. This must be completed and return at least 2 hours prior to work commencing as it will require Site Supervisor review and approval. A final copy will be returned once it approved and at this stage you can commence works. 

For more information regarding asbestos at SCU, please visit our Hazard Management page.