Leadership and management development programs
If you would like to participate in any of the following programs speak with your manager then register your interest with email@example.com.
|People Managers Workshop
||This is not training as such, but rather an opportunity to talk through and share experiences in managing people and understanding the frameworks we have in place to support supervisors and managers.
It is a great chance to network with peers around the University and reflect on the ways we might approach the inevitable challenges in managing personalities, teams, expectations and policies effectively.
The workshop is facilitated by experts from the HR team and focuses on several core areas:
|Critical Conversations and Conflict Regulation||This program will assist managers and supervisors to develop their confidence in having difficult conversations in a workplace context. Participants will develop practical strategies to de-escalate and manage conflict in a proactive way and to engage in effective conversations.|
|Managing for Success||
This program immerses participants in practical activities that provide the opportunity to explore having conversations that can be perceived as difficult. Participants will have the opportunity to understand what it is like to be both the manager and the employee - which gives them insight into how they deal with the matter at hand.
Further information can be found on the AHEIA website.
|Situational Leadership II
If you want to be a leader others want to follow you will need to set clear and attainable goals, match your leadership style to individuals in your team, and give appropriate feedback.
This program will boost your effectiveness, impact and dedication and teach you to behave in alignment with your good intentions and with what your people need.Further information can be found on the AHEIA website.
|360 Degree Survey||A specialist tool to support leadership development, providing insights from your manager, peers, and direct reports.
A 360 Degree Survey allows you to receive honest and useful feedback regarding your strengths and areas for improvement from those who work with you.
Contact your Business Partner to discuss your needs and whether the 360 tool is right for you.
|Coaching||Develop strategies to reflect, plan and reach your full potential with personal coaching.
Contact your to discuss your needs and how we can organise suitable coaching to assist you to:
|Other Leadership and Management Programs||There are a range of leadership and management programs available for both emerging and advanced leaders. Please contact your Business Partner to discuss your needs and the options available.|
Tailored programs for teams, groups or work units
The following programs are available on demand and may be tailored to suit individuals, teams or work units with particular needs or requirements.
New programs not listed below may also be sourced and/or developed where a need arises. Please discuss your needs with your Business Partner.
|Team Building||Are you a manager or supervisor looking for an effective team building workshop or activity? A number of tailored teambuilding/team development tools are available. Examples of team development workshops include:
Contact your Business Partner to discuss your needs and which solution will best assist you.
|Managing the Change Process||An opportunity to learn proven techniques to constructively influence the change process and to manage the emotional reactions and resistance along the way.
Further information regarding this program can be found on the Foresight Learning website.
|Mental Health in the Workplace||This 90-minute program developed by beyondblue provides participants with information about mental health, focussing on anxiety and depression, in order to reduce workplace stigma and support employees who may be experiencing a mental health condition.
The training workshop covers three topics including:
HR Services can also facilitate a short toolbox talk session for a group of employees around each of these topics (5min per topic). This involves an informal group discussion focussed on raising awareness of mental health in the workplace.
|Excellence in Service Delivery||Develop a customer first mindset, practical process, and people skills necessary to ensure customer loyalty.
Further information regarding this workshop can be found on the Foresight Learning website.
|Telephone Perfection Training||Perfect your professional telephone manner in this one day workshop which focuses on active listening skills so you can effectively tune into and understand your customer needs, control the call effectively, and equip you with the ability to handle difficult customers over the phone.
Further information regarding this program can be found on the Upfront Communications website.