Professional learning programs 2020

Develop cultural competence, genuine respect and the capacity to work effectively across cultural diversity including Aboriginal and Torres Strait Islander peoples and their communities.

This workshop will assist managers and supervisors to develop their confidence in having difficult conversations in a workplace context. Participants will develop practical strategies to de-escalate and manage conflict in a proactive way and to engage in effective conversations.

Essential annual training for all Emergency Wardens

This workshop enables participants to develop a customer first mindset and the practical process and people skills necessary to ensure customer loyalty.

This workshop offers a significant opportunity for both academic and professional staff to develop their facilitation skills. The workshop provides a combination of role plays, opportunities for feedback and coaching, and reflections on learning.

Essential first aid training for First Aid Officers.

This course covers helping people in mental health crisis situations and/or in the early stages of mental health problems. Participants will learn the signs and symptoms of common mental health problems, where and how to get help, what sort of help has been shown by research to be effective, and how to provide first aid in a crisis situation.

An opportunity to talk through and share experiences in managing people and understanding the frameworks we have in place to support supervisors and managers.

This program allows you to understand more about how the University ensures a safe workplace for all and your role in upholding our policies and treating your colleagues with respect. This includes information about bullying and harassment, resolution options, early notification, and sources of help.

Are you required to participate on staff selection panels? Increase your knowledge and skills to complete the process successfully.