Improve your communication at work and get your written message across more clearly.

This program moves beyond cultural awareness to a cultural competency model aiming to move participants beyond consciousness to action.

This workshop offers practical strategies to de-escalate and manage conflict in a proactive way and to engage in effective conversations.

Develop cultural competence, genuine respect and the capacity to work effectively across cultural diversity including Aboriginal and Torres Strait Islander peoples and their communities.

Essential annual training for all Emergency Wardens

Develop a customer first mindset and the practical process and people skills necessary to ensure customer loyalty.

Essential first aid training for First Aid Officers.

This course covers helping people in mental health crisis situations and/or in the early stages of mental health problems. Participants will learn the signs and symptoms of common mental health problems, where and how to get help, what sort of help has been shown by research to be effective, and how to provide first aid in a crisis situation.

An opportunity to talk through and share experiences in managing people and understanding the frameworks we have in place to support supervisors and managers.

This program allows you to understand more about how the University ensures a safe workplace for all and your role in upholding our policies and treating your colleagues with respect. This includes information about bullying and harassment, resolution options, early notification, and sources of help.

Are you required to participate on staff selection panels? Increase your knowledge and skills to complete the process successfully.

This workshop aims to inform staff about the lived experiences of people of diverse sexualities and gender identities and to assist with creating understandings and promoting a more inclusive environment at the University.