Professional learning programs 2018

If you are interested in attending any of the following programs, speak to your supervisor or manager and complete your nomination for the program through MyHR. Refer to how to nominate for a program if you would like further information.

If you do not have access to MyHR and would like further information or would like to indicate your interest in attending any of the programs, please email

ProgramDateDurationLocationTarget group
Business Writing 15 March
31 October
Full day Lismore All staff
Improve your communication at work and get your written message across more clearly.
Courageous Conversations about Race 19 June
16 October

Full day Lismore
Gold Coast
All staff
(compulsory for Supervisors and Managers)
This program moves beyond cultural awareness to a cultural competency model aiming to move participants beyond consciousness to action.
Critical Conversations and Conflict Regulation
23 May
12 September
Full day Gold Coast
This workshop offers practical strategies to de-escalate and manage conflict in a proactive way and to engage in effective conversations.
Cultural Competency 27 March
19 September
Self-paced Online All staff
(compulsory program for all staff)
Develop cultural competence, genuine respect and the capacity to work effectively across cultural diversity including Aboriginal and Torres Strait Islander peoples and their communities.
Emergency Warden 15 February
21 February

Half day Lismore
Gold Coast

Emergency Wardens
Essential annual training for all Emergency Wardens
Excellence in Service Delivery
24 May
13 September

Full day Gold Coast

All staff
Develop a customer first mindset and the practical process and people skills necessary to ensure customer loyalty.
First Aid 6 February
13 February
Half day Lismore
Gold Coast

First Aid Officers
Essential first aid training for First Aid Officers.
Mental Health First Aid 10 & 11 May
20 & 21 June
Two full days Lismore
Coffs Harbour

All staff

This course covers helping people in mental health crisis situations and/or in the early stages of mental health problems. Participants will learn the signs and symptoms of common mental health problems, where and how to get help, what sort of help has been shown by research to be effective, and how to provide first aid in a crisis situation.

People Managers Workshop
17 May
30 August
Half day Lismore

An opportunity to talk through and share experiences in managing people and understanding the frameworks we have in place to support supervisors and managers.
Respectful Workplace 21 March
27 June
Online and half day workshop Lismore
Gold Coast
All staff
(compulsory for Supervisors and Managers)
This program allows you to understand more about how the University ensures a safe workplace for all and your role in upholding our policies and treating your colleagues with respect. This includes information about bullying and harassment, resolution options, early notification, and sources of help.
Staff Selection and Interview Skills 9 May
25 July
Online and half day workshop Gold Coast
All staff
(online component of this program compulsory for Supervisors and Managers and staff required to sit on staff selection panels)
Are you required to participate on staff selection panels? Increase your knowledge and skills to complete the process successfully.
The Digital Matrix
29 October - 4 February Self-paced Online All staff
The Digital Matrix is a digital literacies program created to enhance knowledge and engagement with digital technologies. These practical skills can be applied to our personal lives as well as our professional interactions with students and each other. Click here to join us on a journey of discovery into The Digital Matrix.
Understanding Gender & Sexuality Diversity 20 April
21 June
Half day Gold Coast
Coffs Harbour
All staff

This workshop aims to inform staff about the lived experiences of people of diverse sexualities and gender identities and to assist with creating understandings and promoting a more inclusive environment at the University.


- The dates of these programs may change, depending on minimum participant numbers and room availability.
- Your enrolment does not guarantee a place in the program. If successful you will receive a confirmation email from HR Services regarding the program.