Collaborate Support

Blackboard Collaborate is web-based audio-conferencing software for real- time collaboration; a mix of a teletutorial and virtual classroom with lots of additional features.

Lecturers can have real-time discussions with you while you view or participate in the presentation of PowerPoint slides, web sites, the whiteboard and shared applications that are all interactive. Blackboard Collaborate also offers media sharing, text messaging (chat), ad-hoc surveys (polling) and basic assessment capabilities. Classes can be recorded by session moderators for later playback.

How to join a Blackboard Collaborate class

You will access live and recorded Collaborate sessions through the Blackboard Collaborate link in your MySCU BlackBoard Unit.

To test if your computer can run Collaborate - you should visit the First Time Users site (SCU is currently using Version 12.5) and check that your computer meets the system requirements.

It is recommended that you have a headset with a microphone. You can use the computer's built in speakers and microphone but the audio quality may not be very good. If you use a laptop or have disconnected your headset ensure that you complete the audio setup wizard with Collaborate each time you start a new session

Follow the steps to the Blackboard Collaborate Configuration Room and it will give you the opportunity to access a test session and test your audio setup. If you do not access the session successfully, this page will also give you links to the required downloads.

Student orientation

After you have established that you have the required software and visited the Configuration Room you may be interested in viewing this 7 minute Participant Orientation video.

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