International Student Support

SCU International is committed to assisting international students and have been recognised for their outstanding support in the International Student Barometer (ISB).

Our dedicated team will assist you with:

  • pre-departure information
  • settling in
  • orientation
  • student visa advice and health insurance advice
  • dedicated advisers
  • wellbeing and welfare.


Orientation week is held the week before classes start and is compulsory for international students. It is designed to help the student understand the university, enrol in units and register in classes, understand student visa rules and meet other students. This week also includes connecting with our schools, getting to get to know the academics and learning about the fun activities to join at Southern Cross University. Of course, there are lots of social events in 'O' week and it's a great way to get started!

International Student Support

Gold Coast

Monday - Friday: 9.00am to 5.00pm
Building A
Ground Floor Reception
Southern Cross Drive
Bilinga QLD 4225
T: (07) 5589 3022

View Gold Coast campus map


Monday - Friday: 9.00am to 5.00pm
Learning Centre
Military Road
Lismore NSW 2480
T: (02) 6626 9306 
E: ioadviser-lis@scu.edu.au

View Lismore campus map

Coffs Harbour

Monday - Friday: 9.00am to 4.00pm
Room MG07
Hogbin Drive
Coffs Harbour NSW 2450
T: (02) 6659 3147 
E: ioadviser-coffs@scu.edu.au

View Coffs Harbour campus map

The Hotel School Sydney

60 Phillip Street
Sydney NSW 2000
T: (02) 8249 3200
E: thssupport@scu.edu.au

The Hotel School Melbourne

Level 3, 399 Lonsdale Street
Melbourne VIC 3000
T: (03) 9601 3400 
E: thssupport@scu.edu.au

The Hotel School Brisbane

Level 13, 127 Creek Street
Brisbane QLD 4000
T: (07) 3739 2400
E: thssupport@scu.edu.au  

Perth branch campus

297 Hay Street
Perth WA 6004
T: 1800 422 226
E: perthstudentsupport@scu.edu.au

Sydney branch campus

Level 2, 84-86 Mary Street
Surry Hills, NSW 2010
T: 1800 422 226 
E: sydstudentsupport@scu.edu.au

Melbourne branch campus

108 Lonsdale Street
Melbourne VIC 3000
T: 1800 422 226 
E: melbstudentsupport@scu.edu.au


198 Foxwell Rd,
Coomera, QLD, 4209
T: (07) 5581 8625
E: Internationalsupport.goldcoast@tafe.qld.edu.au 

Out of hours

Out of hours crisis support line:
T: 1300 782 676