Examines and evaluates the complexity of organisations and the management of the multi-cultural workforce to develop an international perspective of managing employee relations, cross-cultural issues and workplace diversity, and, organisational change within the national and global context.
- A new paradigm: From personnel, through HRM to managing employee relations
- Multinational management - An introduction
- Culture, corporate culture and multinational management
- Intercultural leadership, communication and motivation
- Human resource management in a global context
- Managing a diverse, multicultural T&H workforce
- Expatriates and repatriates
- Managing employees and change during difficult times
- Negotiation and conflict resolution
- Ethical human resource practices and social responsibility
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
Learning outcomes and graduate attributes
|On completion of this unit, students should be able to:||GA1||GA2||GA3||GA4||GA5||GA6||GA7|
|1||analyse and evaluate the contribution of human resource management to the effectiveness of an organisation||Knowledge of a discipline||Communication and social skills|
|2||examine multinational management issues in hotels, and in tourism and hospitality industries||Ethical practice||Knowledge of a discipline||Cultural competence|
|3||critically appraise cross cultural issues within organisations||Ethical practice||Knowledge of a discipline||Cultural competence|
|4||examine alternative approaches to managing organisational change for organisational effectiveness and employee satisfaction within hotels||Knowledge of a discipline|
|5||analyse and evaluate the potential impacts of a diverse workforce upon hotel and hospitality organisations.||Ethical practice||Knowledge of a discipline||Cultural competence|
Teaching and assessment
Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2015 Commonwealth Supported only. Student contribution band: 3
Please check the international course and fee list to determine the relevant fees.