Availabilities:

2021 unit offering information will be available in September 2020

Unit description

Improves students' communication competencies in business and academia. Provides an understanding of the role and importance of interpersonal communication within organisations. Introduces students to communication theories and concepts applicable in a business and academic setting. Illustrates and puts into practice skills required to improve interpersonal communication competence.

Unit content

Module 1 – Essentials of interpersonal communication

Topic 1: Communication theory and practice
Topic 2: Non-verbal communication
Topic 3: Personality, listening and feedback

Module 2 – Academic communication skills and writing

Topic 4: Information literacy and academic integrity
Topic 5: Critical thinking, logic and perception
Topic 6: Academic essays and reports
Topic 7: Business writing

Module 3 – Applied business communication

Topic 8:  Intercultural communication for business
Topic 9:  Presentations and persuasion
Topic 10: Negotiations and interviews
Topic 11: Groups, meetings and discussions
Topic 12: Trust and conflict

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

GA1: Intellectual rigour, GA2: Creativity, GA3: Ethical practice, GA4: Knowledge of a discipline, GA5: Lifelong learning, GA6: Communication and social skills, GA7: Cultural competence
On completion of this unit, students should be able to:GA1GA2GA3GA4GA5GA6GA7
1recognise and apply a range of communication theories and conceptsCommunication and social skills
2develop and refine their skills in interpersonal, intercultural and organisational communication, as well as skills in communication technologyLifelong learningCommunication and social skillsCultural competence
3enhance their feedback and listening skills, enabling them to become competent communicatorsLifelong learningCommunication and social skillsCultural competence
4develop as confident speakers, competent in situations which demand oral skillsLifelong learningCommunication and social skillsCultural competence
5demonstrate effective and more confident writing skills, using the appropriate style and tone. This will include the ability to choose a written presentation which is appropriate to the situation of demandLifelong learningCommunication and social skillsCultural competence
6apply the theories pertaining to interpersonal and intercultural communication successfully within assessment situations.Communication and social skillsCultural competence

On completion of this unit, students should be able to:

  1. recognise and apply a range of communication theories and concepts
    • GA6: Communication and social skills
  2. develop and refine their skills in interpersonal, intercultural and organisational communication, as well as skills in communication technology
    • GA5: Lifelong learning
    • GA6: Communication and social skills
    • GA7: Cultural competence
  3. enhance their feedback and listening skills, enabling them to become competent communicators
    • GA5: Lifelong learning
    • GA6: Communication and social skills
    • GA7: Cultural competence
  4. develop as confident speakers, competent in situations which demand oral skills
    • GA5: Lifelong learning
    • GA6: Communication and social skills
    • GA7: Cultural competence
  5. demonstrate effective and more confident writing skills, using the appropriate style and tone. This will include the ability to choose a written presentation which is appropriate to the situation of demand
    • GA5: Lifelong learning
    • GA6: Communication and social skills
    • GA7: Cultural competence
  6. apply the theories pertaining to interpersonal and intercultural communication successfully within assessment situations.
    • GA6: Communication and social skills
    • GA7: Cultural competence

Teaching and assessment

Notice

Intensive offerings may or may not be scheduled in every session. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the study session.

Fee information

Domestic

Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2021 Commonwealth Supported only. Student contribution band: 1

Fee paying courses
For POSTGRADUATE or UNDERGRADUATE full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees

International

Please check the international course and fee list to determine the relevant fees.

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