Unit aim
Improves students' communication competencies in business and academia. Provides an understanding of the role and importance of interpersonal communication within organisations. Introduces students to communication theories and concepts applicable in a business and academic setting. Illustrates and puts into practice skills required to improve interpersonal communication competence.
Unit content
Module 1: Essentials of interpersonal communication
Topic 1 Communication theory and practice
Topic 2 Non-verbal communication
Topic 3 Personality, listening and feedback
Module 2: Academic communication skills and writing
Topic 4 Information literacy and academic integrity
Topic 5 Critical thinking, logic and perception
Topic 6 Academic essays and reports
Topic 7 Business writing
Module 3: Applied business communication
Topic 8 Intercultural communication for business
Topic 9 Presentations and persuasion
Topic 10 Negotiations and interviews
Topic 11 Groups, meetings and discussions
Topic 12 Trust and conflict
Learning outcomes
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
Learning outcomes and graduate attributes
GA1: Intellectual rigour,
GA2: Creativity,
GA3: Ethical practice,
GA4: Knowledge of a discipline,
GA5: Lifelong learning,
GA6: Communication and social skills,
GA7: Cultural competence| On completion of this unit, students should be able to: | GA1 | GA2 | GA3 | GA4 | GA5 | GA6 | GA7 |
|---|
| 1 | recognise and apply a range of communication theories and concepts | | | | | | Communication and social skills | |
| 2 | develop and refine their skills in interpersonal, intercultural and organisational communication, as well as skills in communication technology | | | | | Lifelong learning | Communication and social skills | Cultural competence |
| 3 | enhance their feedback and listening skills, enabling them to become competent communicators | | | | | Lifelong learning | Communication and social skills | Cultural competence |
| 4 | develop as confident speakers, competent in situations which demand oral skills | | | | | Lifelong learning | Communication and social skills | Cultural competence |
| 5 | demonstrate effective and more confident writing skills, using the appropriate style and tone. This will include the ability to choose a written presentation which is appropriate to the situation of demand | | | | | Lifelong learning | Communication and social skills | Cultural competence |
| 6 | apply the theories pertaining to interpersonal and intercultural communication successfully within assessment situations. | | | | | | Communication and social skills | Cultural competence |
On completion of this unit, students should be able to:
- recognise and apply a range of communication theories and concepts
- GA6:
Communication and social skills
- develop and refine their skills in interpersonal, intercultural and organisational communication, as well as skills in communication technology
- GA5:
Lifelong learning
- GA6:
Communication and social skills
- GA7:
Cultural competence
- enhance their feedback and listening skills, enabling them to become competent communicators
- GA5:
Lifelong learning
- GA6:
Communication and social skills
- GA7:
Cultural competence
- develop as confident speakers, competent in situations which demand oral skills
- GA5:
Lifelong learning
- GA6:
Communication and social skills
- GA7:
Cultural competence
- demonstrate effective and more confident writing skills, using the appropriate style and tone. This will include the ability to choose a written presentation which is appropriate to the situation of demand
- GA5:
Lifelong learning
- GA6:
Communication and social skills
- GA7:
Cultural competence
- apply the theories pertaining to interpersonal and intercultural communication successfully within assessment situations.
- GA6:
Communication and social skills
- GA7:
Cultural competence
Prescribed texts
Session 1
- Witsel, M (ed.), 2015, Communication in Organisations, 6th edn, McGraw-Hill. ISBN: 9781308403960.
Session 3
- Witsel, M (ed.), 2015, Communication in Organisations, 6th edn, McGraw-Hill. ISBN: 9781308403960.
Prescribed texts may change in future study periods.