Availabilities:

LocationDomesticInternational
Brisbane - The Hotel SchoolSession 3Session 3
China - TUSTN/ASession 1
Coffs HarbourSession 1,2Session 1,2
Gold CoastSession 1,2,3Session 1,2,3
LismoreSession 1,2Session 1,2
MelbourneN/ASession 1,2,3
Melbourne - The Hotel SchoolSession 1,2,3Session 1,2,3
OnlineSession 1,2,3Session 1,2,3
Papua New Guinea - IBSU Port MoresbyN/ASession 1
PerthN/ASession 1,2,3
SydneyN/ASession 1,2,3
Sydney - The Hotel SchoolSession 1,2,3Session 1,2,3

Unit description

Improves students' communication competencies in business and academia. Provides an understanding of the role and importance of interpersonal communication within organisations. Introduces students to communication theories and concepts applicable in a business and academic setting. Illustrates and puts into practice skills required to improve interpersonal communication competence.

Unit content

Module 1 – Essentials of interpersonal communication

Topic 1: Communication theory and practice
Topic 2: Non-verbal communication
Topic 3: Personality, listening and feedback

Module 2 – Academic communication skills and writing

Topic 4: Information literacy and academic integrity
Topic 5: Critical thinking, logic and perception
Topic 6: Academic essays and reports
Topic 7: Business writing

Module 3 – Applied business communication

Topic 8:  Intercultural communication for business
Topic 9:  Presentations and persuasion
Topic 10: Negotiations and interviews
Topic 11: Groups, meetings and discussions
Topic 12: Trust and conflict

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

Learning outcomes and graduate attributes

Prescribed texts

Session 1

  • Witsel, M (ed.), 2017, Communication in Organisations, 7th edn, McGraw-Hill. ISBN: 9781307193923 or 9781307193930 (eBook).

Session 2

  • Witsel, M (ed.), 2017, Communication in Organisations, 7th edn, McGraw-Hill. ISBN: 9781307193923 or 9781307193930 (eBook).

Session 3

  • New textbook for the unit. : Lawson, C, Gill, R, Feekery A, & Witsel, M, 2019, Communication Skills for Business Professionals, 2nd edition, Cambridge University Press, Port Melbourne, Victoria, Australia. ISBN: 9781108594417.
Prescribed texts may change in future study periods.

Teaching and assessment

Brisbane - The Hotel School

Teaching method
Lecture on-site 1 hour (12 weeks)
Tutorial on-site 2 hours (12 weeks)
Assessment
Online Exercises10%
Essay30%
Recording10%
Report50%

Coffs Harbour

Teaching method
Tutorial on-site 2 hours (12 weeks)
Lecture online 1 hour (12 weeks)
Assessment
Online Exercises10%
Essay30%
Recording10%
Report50%

Gold Coast

Teaching method
Tutorial on-site 2 hours (12 weeks)
Lecture online 1 hour (12 weeks)
Assessment
Online Exercises10%
Essay30%
Recording10%
Report50%

Lismore

Teaching method
Tutorial on-site 2 hours (12 weeks)
Lecture online 1 hour (12 weeks)
Assessment
Online Exercises10%
Essay30%
Recording10%
Report50%

Melbourne

Teaching method
Lecture online 1 hour (12 weeks)
Tutorial on-site 2 hours (12 weeks)
Assessment
Online Exercises10%
Essay30%
Recording10%
Report50%

Melbourne - The Hotel School

Teaching method
Tutorial on-site 2 hours (12 weeks)
Lecture on-site 1 hour (12 weeks)
Assessment
Online Exercises10%
Essay30%
Recording10%
Report50%

Online

Teaching method
Lecture online 1 hour (12 weeks)
Assessment
Online Exercises10%
Essay30%
Recording10%
Report50%

Papua New Guinea - IBSU Port Moresby

Teaching method
Workshop on-site
Assessment
Online Exercises10%
Essay30%
Recording10%
Report50%

Perth

Teaching method
Lecture online 1 hour (12 weeks)
Tutorial on-site 2 hours (12 weeks)
Assessment
Online Exercises10%
Essay30%
Recording10%
Report50%

Sydney

Teaching method
Lecture online 1 hour (12 weeks)
Tutorial on-site 2 hours (12 weeks)
Assessment
Online Exercises10%
Essay30%
Recording10%
Report50%

Sydney - The Hotel School

Teaching method
Tutorial on-site 2 hours (12 weeks)
Lecture on-site 1 hour (12 weeks)
Assessment
Online Exercises10%
Essay30%
Recording10%
Report50%
Notice

Intensive offerings may or may not be scheduled in every session. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the study session.

Fee information

Domestic

Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2019 Commonwealth Supported only. Student contribution band: 1

Fee paying courses
For POSTGRADUATE or UNDERGRADUATE full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees

International

Please check the international course and fee list to determine the relevant fees.

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