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LocationDomesticInternational
Coffs Harbour
Gold Coast
Lismore
Online

Unit description

Introduces students to the theory and models of effective communication in academic and professional contexts. Includes written communication, non-verbal communication, communicating in groups and teams, and communicating with specific groups, such as people with disabilities, and children and young people. Communication challenges are examined, including cross-cultural communication and managing conflict.

Unit content

Topic 1: Introduction

Topic 2: Understanding communication theory and models

Topic 3: Speech, conversation and nonverbal communication

Topic 4: Interpersonal encounters and interviews

Topic 5: Self-esteem, assertiveness and managing conflict

Topic 6: Writing and documentation in academic and workplace settings

Topic 7: Style and language in academic and workplace settings

Topic 8: Communication – the example of cross-cultural communication

Topic 9: Communication with specific populations, including children and young people, and people with disabilities

Topic 10: Communicating in groups, including families, teams and meetings

Topic 11: Managing communication in organisations

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

GA1: Intellectual rigour, GA2: Creativity, GA3: Ethical practice, GA4: Knowledge of a discipline, GA5: Lifelong learning, GA6: Communication and social skills, GA7: Cultural competence
On completion of this unit, students should be able to:GA1GA2GA3GA4GA5GA6GA7
1demonstrate knowledge of a range of verbal, nonverbal, and written communication skills and their application to academic and work settingsCommunication and social skills
2articulate what some of the barriers are to effective communicationCommunication and social skills
3reflect on their own communication patterns and personal values and how these may impact on their ability to effectively communicate with other peopleEthical practiceLifelong learningCommunication and social skills

On completion of this unit, students should be able to:

  1. demonstrate knowledge of a range of verbal, nonverbal, and written communication skills and their application to academic and work settings
    • GA6: Communication and social skills
  2. articulate what some of the barriers are to effective communication
    • GA6: Communication and social skills
  3. reflect on their own communication patterns and personal values and how these may impact on their ability to effectively communicate with other people
    • GA3: Ethical practice
    • GA5: Lifelong learning
    • GA6: Communication and social skills

Prescribed texts

  • Please note this text is also available as an e-text (see MySCU for details and link): Beebe SA, Beebe SJ & Redmond MV, 2014, Interpersonal Communication: Relating to Others, 7th Pearson New International Edition, Pearson , Essex. ISBN: 9781292040318 / 1292040319.
Prescribed texts may change in future study periods.

Teaching and assessment

Teaching method
Lecture online 1 hour (12 weeks )
Tutorial on-site 2 hours  (12 weeks )
Assessment
Reflective writing40%
Essay50%
Reflective Writing Plan10%

Teaching method
Lecture online 1 hour (12 weeks)
Tutorial on-site 2 hours (12 weeks)
Assessment
Reflective writing40%
Essay50%
Reflective Writing Plan10%

Teaching method
Lecture online 1 hour (12 weeks)
Tutorial on-site 2 hours (12 weeks)
Assessment
Reflective writing40%
Essay50%
Reflective Writing Plan10%

Teaching method
Structured online learning 3 hours (12 weeks)
Assessment
Reflective writing40%
Essay50%
Reflective Writing Plan10%
Notice

Intensive offerings may or may not be scheduled in every session. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the study session.

Fee information

Domestic

Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2020 Commonwealth Supported only. Student contribution band: 1

Fee paying courses
For POSTGRADUATE or UNDERGRADUATE full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees

International

Please check the international course and fee list to determine the relevant fees.

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