Unit description

Explores approaches to and models of case management and care planning for people living within the community. Equips students with the knowledge and professional practice skills necessary to effectively assess individual and complex need, identify appropriate support options, and implement, review and monitor care planning activities.

Unit content

  • Introduction and overview
  • Community
  • Community need
  • Community care
  • Case management and care planning
  • Case management roles
  • Case management responsibilities
  • Case management process models
  • Dynamic case management
  • Case management practice
  • Professional practice skills
  • Envisioning the future

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

Learning outcomes and graduate attributes

Prescribed texts

Session 1

  • Guransky, D., Harvey, J. & Kennedy, R, 2003, Case Management: Policy, Practice, Professional Business., Allen & Unwin, Crows Nest NSW.
  • McCashen, W., 2005, The Strengths Approach: A Strengths-based Resource for Sharing Power and Creating Change, St Luke's Innovative Resources, Bendigo.
Prescribed texts may change in future study periods.

Teaching and assessment

Gold Coast

Teaching method
Workshop on-site 3 hours (12 weeks)
Case study40%
Reflective writing30%


Teaching method
Structured online learning 3 hours (12 weeks)
Case study40%
Reflective writing30%

Intensive offerings may or may not be scheduled in every session. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the study session.

Fee information


Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2014 Commonwealth Supported only. Student contribution band: 1

Fee paying courses
For POSTGRADUATE or UNDERGRADUATE full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees


Please check the international course and fee list to determine the relevant fees.