Introduces inter- and intrapersonal verbal and written communication skills for clinical and academic contexts and interdisciplinary collaboration. Communication theories are presented and basic counselling skills introduced. Cross cultural communication and the needs of clients with specific communication barriers will be examined. Collaboration with other professionals including interpreters, trans-cultural workers and community representatives will be highlighted.
Topic 1: Introduction to communication theory
Topic 2: Verbal skills in client-centred communication
Topic 3: Nonverbal skills in client-centred communication
Topic 4: Written communication for the health professional
Topic 5: The Initial Interview
Topic 6: Ethics and communication - confidentiality, informed consent and professional boundaries
Topic 7: Barriers to communication - emotions
Topic 8: Barriers to communication - disability
Topic 9: Barriers to communication - culture
Topic 10: Assistive technology to enhance communication
Topic 11: Communication with children
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
Learning outcomes and graduate attributes
|On completion of this unit, students should be able to:||GA1||GA2||GA3||GA4||GA5||GA6||GA7|
|1||develop an understanding of the verbal and nonverbal communication skills required to establish initial rapport and effective communication with people||Communication and social skills|
|2||apply micro-skills (verbal and nonverbal) including active listening, closed and open questioning, reflecting, and summarising||Creativity||Lifelong learning||Communication and social skills|
|3||demonstrate professional documentation skills||Intellectual rigour||Communication and social skills|
|4||demonstrate an understanding of communication skills for working with clients with diverse communication needs||Creativity||Ethical practice||Knowledge of a discipline||Communication and social skills|
|5||demonstrate an understanding of the healthcare beliefs and communication requirements of a person from a different cultural background||Communication and social skills||Cultural competence|
|6||demonstrate appropriate professional behaviours when establishing and maintaining relationships in a clinical practice context||Communication and social skills|
|7||use reflective practice to enhance communication skills.||Creativity|
- Available online from the Library : O'Toole, G, 2012, Communication: Core interpersonal skills for health professionals, 2nd edn, Elsevier, Chatswood, NSW.
- Further details regarding prescribed texts can be found on the MySCU Blackboard unit site: ., ..
Teaching and assessment
Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2015 Commonwealth Supported only. Student contribution band: 2
Please check the international course and fee list to determine the relevant fees.