HOSP3001 - Professional Hospitality Experience I

Summary

Unit type: UG Coursework Unit
Credit points: 12

Faculty/College:
Educational Partnerships Board

Availabilities:

Location	Domestic	International
Brisbane - The Hotel School	Term1,2,3,4,5	Term1,2,3,4,5
Hayman Island - Hotel School	Term1,3,4,5	Term1,3,4,5
Melbourne - The Hotel School	Term1,2,3,4,5	Term1,2,3,4,5
Sydney - The Hotel School	Term1,2,3,4,5	Term1,2,3,4,5

Unit description

Introduces students to a professional learning experience that offers practical work in the tourism and hospitality industry. Students focus on securing and maintaining a 600 hour internship over a 6-month period by integrating academic learning into a professional and practical learning experience.

Unit content

Internship orientation and goal setting
Starting your new job
Workplace communication
Customer Service
Organisational culture

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:
1	demonstrate knowledge of securing and holding gainful employment in the hospitality industry
2	identify and analyse the larger social, industrial and economic forces that shape employment opportunities in the hospitality industry
3	demonstrate the capability to apply a theory studied at The Hotel School in the hospitality industry
4	demonstrate the knowledge and skills to reflect upon the challenges of driving career progression in the hospitality industry.

On completion of this unit, students should be able to:

demonstrate knowledge of securing and holding gainful employment in the hospitality industry
identify and analyse the larger social, industrial and economic forces that shape employment opportunities in the hospitality industry
demonstrate the capability to apply a theory studied at The Hotel School in the hospitality industry
demonstrate the knowledge and skills to reflect upon the challenges of driving career progression in the hospitality industry.