Availabilities:
2024 unit offering information will be available in November 2023
Unit description
Introduces students to the principles and practices of strategic management and its application to the hospitality industry. Students focus on identifying and analysing current and emerging threats and opportunities and, in response to this analysis, develop and present strategy.
Unit content
- Introduction to hospitality strategic management
- Environmental scanning: internal analyses
- Environment scanning: external analyses
- Proposing and developing strategy
- Implementing strategy
- Evaluating strategic outcomes
Learning outcomes
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
| On completion of this unit, students should be able to: | |
|---|---|
| 1 | demonstrate knowledge of the core elements of strategic planning across corporate, business and operational areas |
| 2 | identify and critically analyse the key forces impacting the hospitality industry and how they are impacting perceptions of customer service and profitability |
| 3 | demonstrate the capability to synthesise a strategy to improve customer satisfaction and profitability |
| 4 | demonstrate the knowledge and skills to reflect upon the challenges involved in implementing strategy. |
On completion of this unit, students should be able to:
- demonstrate knowledge of the core elements of strategic planning across corporate, business and operational areas
- identify and critically analyse the key forces impacting the hospitality industry and how they are impacting perceptions of customer service and profitability
- demonstrate the capability to synthesise a strategy to improve customer satisfaction and profitability
- demonstrate the knowledge and skills to reflect upon the challenges involved in implementing strategy.
Teaching and assessment
Fee information
Domestic
Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Fee paying courses
For postgraduate or undergraduate full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees
International
Please check the international course and fee list to determine the relevant fees.