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Not currently available in 2022

Unit description

Introduces students to digital information and operating technologies in the hospitality industry.  Students focus on how information and technology systems inform strategy, facilitate performance reporting and analysis, and drive operating processes.

Unit content

  1. Introduction to the Hospitality Information System and Technology
  2. Restaurant and Lodging Technology Systems
  3. Guest Centric Technologies
  4. Project Management and Data Mining in Hospitality
  5. Automation and Robotics in the Hospitality Industry

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:
1demonstrate knowledge of the key strategic, managerial and operational elements of digital information and technology systems in hospitality;
2identify and critically analyse the role of management in digital information and technology systems in hospitality;
3demonstrate the capability to design and propose a digital information and technology system for hospitality;
4demonstrate the knowledge and skills to reflect upon the challenges of integrating digital information and technology systems to drive enhanced guest satisfaction and profitability.

On completion of this unit, students should be able to:

  1. demonstrate knowledge of the key strategic, managerial and operational elements of digital information and technology systems in hospitality;
  2. identify and critically analyse the role of management in digital information and technology systems in hospitality;
  3. demonstrate the capability to design and propose a digital information and technology system for hospitality;
  4. demonstrate the knowledge and skills to reflect upon the challenges of integrating digital information and technology systems to drive enhanced guest satisfaction and profitability.

Teaching and assessment

Notice

Intensive offerings may or may not be scheduled in every teaching period. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the teaching period.

Fee information

Domestic

Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.

Fee paying courses
For postgraduate or undergraduate full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees

International

Please check the international course and fee list to determine the relevant fees.

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