Availabilities:

LocationDomesticInternational
Papua New Guinea - IBSU Port MoresbyN/A

Unit description

Develops students' understanding of the building blocks of effective stakeholder management - an understanding that is imperative for developing effective relationships with suppliers, shareholders, clients and other stakeholders.

Unit content

Module 1: What is a stakeholder?
Module 2: What theories and models inform how we manage stakeholders?
Module 3: How do communication theory and practices affect the different motivations of stakeholders? 
Module 4: How do motivation theories inform how stakeholders behave?
Module 5: What theories and practices can be used to resolve stakeholder conflicts?
Module 6: How are communication and negotiation theories and practices used to resolve conflicts amongst stakeholders? 

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:
1use their understanding of the current theories of stakeholder management to define the term “stakeholder” and to reflect on how current theories of stakeholder management can be applied in the workplace
2draw on the theories around communication, motivation and commitment to identify key internal and external stakeholders in different business and/or community disputes and the factors motivating and affecting them
3demonstrate an ability to utilise theories of conflict management to manage different stakeholders.

On completion of this unit, students should be able to:

  1. use their understanding of the current theories of stakeholder management to define the term “stakeholder” and to reflect on how current theories of stakeholder management can be applied in the workplace
  2. draw on the theories around communication, motivation and commitment to identify key internal and external stakeholders in different business and/or community disputes and the factors motivating and affecting them
  3. demonstrate an ability to utilise theories of conflict management to manage different stakeholders.

Prescribed Learning Resources

Prescribed Texts
  • Prescribed text information is not currently available.
Prescribed Resources/Equipment
  • Prescribed resources/equipment information is not currently available.
Prescribed Learning Resources may change in future Teaching Periods

Teaching and assessment

Teaching method
Workshop 1 hour (Weekly)
Tutorial 2 hours (Weekly)
Assessment
Discussion board10%
Report35%
Essay55%
Notice

Intensive offerings may or may not be scheduled in every teaching period. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the teaching period.

Fee information

Domestic

Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.

Fee paying courses
For postgraduate or undergraduate full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees

International

Please check the international course and fee list to determine the relevant fees.

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