Unit description

Introduces students to information communication technology (ICT) systems used in tourism. Provides an understanding of the values and uses of computer-based information systems for business operations, management decision making and strategic success of the organisation. Emphasis is on workplace-based assessment. The unit allows and encourages students to enhance their computer literacy.

Unit content

Lecture/workshop topic:

  1. Tourism ICT in the present context
  2. Understanding the search engines and the web, and the social effects of ICT
  3. Understanding the past and predicting the future
  4. Web design
  5. ICT, travel and e-Tourism
  6. Human resource implications in the service sector
  7. Hotel technology and ICT
  8. ICTs, e-Tourism and e-Commerce
  9. ICT strategic plans: The management perspective
  10. ICTs and (strategic) knowledge management
  11. Information technology + tourism/hospitality/events: Ethical issues
  12. Current issues in ICT

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

Learning outcomes and graduate attributes

Prescribed texts

Session 1

  • No prescribed texts.
Prescribed texts may change in future study periods.

Teaching and assessment

Gold Coast

Teaching method
Workshop on-site 3 hours (12 weeks)
Web creation and presentation/justification 30%
wiki or blog40%
Strategic ICT plan30%


Teaching method
Structured online learning 3 hours (12 weeks)
Web creation and presentation/justification 30%
wiki or blog40%
Strategic ICT plan30%

Intensive offerings may or may not be scheduled in every session. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the study session.

Fee information


Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2016 Commonwealth Supported only. Student contribution band: 2

Fee paying courses
For POSTGRADUATE or UNDERGRADUATE full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees


Please check the international course and fee list to determine the relevant fees.