Unit aim

Introduces students to the theory, procedures and skills underpinning work in an environment in which the principles and skills of interviewing, negotiation and advocacy are applied. Discusses the ethical considerations related to the interview process. Provides students with the oral and analytical skills required in interviewing and negotiation. Explores the ethical issues related to the interview and negotiation processes.

Unit content

Module 1 - Interviewing
Topic 1: The theoretical framework
Topic 2: Interviewing analysis
Topic 3: Skills and techniques
Topic 4: Complex and challenging interviews
 
Module 2 - Negotiation
Topic 5: The theory of negotiation
Topic 6: The process of negotiation Part 1 – The process
Topic 7: The process of negotiation Part 2 – Skills and tactics
Topic 8: Issues in negotiation 
 
Module 3 - Ethics
Topic 9: Ethical practice
Topic 10: Competence and care
Topic 11: Confidentiality
Topic 12: Conflict of interest

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

Learning outcomes and graduate attributes

Prescribed texts

Session 1

  • Alexander, N & Howieson, J, 2010, Negotiation Strategy Style Skills, 2nd edn, LexisNexis Butterworths.
  • Lauchland, K A & Le Brun, M J, 1996, Legal Interviewing: Theory, Tactics and Techniques, Butterworths.
Prescribed texts may change in future study periods.

Teaching and assessment

Gold Coast

Teaching method
Workshop on-site 2 hours (12 weeks)
Assessment
Recorded Interview25%
Critical review15%
Statement of Facts10%
Exam: open book50%

Lismore

Teaching method
Workshop on-site 2 hour (12 weeks)
Assessment
Recorded Interview25%
Critical review15%
Statement of Facts10%
Exam: open book50%

Online

Teaching method
Lecture online 1 hour (12 weeks)
Structured online learning 1 hour (12 weeks)
Assessment
Recorded Interview25%
Critical review15%
Statement of Facts10%
Exam: open book50%
Notice

Intensive offerings may or may not be scheduled in every session. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the study session.

Fee information

Domestic

Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2014 Commonwealth Supported only. Student contribution band: 1

Fee paying courses
For POSTGRADUATE or UNDERGRADUATE full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees

International

Please check the international course and fee list to determine the relevant fees.

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