|Online||Session 1||Session 1|
Examines the theory and applications of conflict resolution and alternative dispute resolution. Students will be required to demonstrate a thorough understanding of the major theories and approaches to mediation, conflict, negotiation, resolution and reconciliation.
Topic 1: Dispute resolution
Topic 2: Negotiation
Topic 3: Factors which affect the negotiation process
Topic 4: Mediation models
Topic 5: Basic mediation skills
Topic 6: Introduction to mediation theory and practice
Topic 7: The intake procedure
Topic 8: Qualities of an effective mediator
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
Learning outcomes and graduate attributes
|On completion of this unit, students should be able to:||GA1||GA2||GA3||GA4||GA5||GA6||GA7|
|1||outline the major approaches to conflict resolution;||Knowledge of a discipline|
|2||determine which method of dispute resolution is appropriate to selected types of conflict situations;||Creativity||Knowledge of a discipline|
|3||recognise and apply a number of strategies for overcoming negotiation barriers;||Creativity||Knowledge of a discipline|
|4||demonstrate the basic skills of a mediator;||Knowledge of a discipline|
|5||demonstrate the ethical and legal requirements of a mediator.||Ethical practice||Knowledge of a discipline|
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Teaching and assessment
Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2020 Commonwealth Supported only. Student contribution band: 1
Please check the international course and fee list to determine the relevant fees.