Examines the theory and spirit of mediation and the practical application of mediation skills. Student will examine the techniques to help resolve disputes and build the knowledge, skills and ethical practice required to meet the training component of the National Mediator Accreditation Standards (NMAS). Through reflective practice and roleplay simulations, students will examine the role of the mediator in the NMAS facilitative model and be required to display a practical application of various mediation skills required to respond to a range of disputes.
Topic 1 The mediator
Topic 2 Engaging in mediation
Topic 3 Mediational environment
Topic 4 Diagnosing conflict and designing strategies
Topic 5 Managing the mediation process
Topic 6 Communication and cultural dynamics
Topic 7 Facilitating negotiations
Topic 8 Encouraging settlement
Topic 9 Mediation practice - workshop
Topic 10 Practice and procedure - variation and ethics
Topic 11 Additional issues to manage in mediation
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
Learning outcomes and graduate attributes
|On completion of this unit, students should be able to:||GA1||GA2||GA3||GA4||GA5||GA6||GA7|
|1||describe and demonstrate the knowledge, skills, ethical practices and legal requirements to facilitate the mediation process and perform the role of the mediator||Ethical practice||Knowledge of a discipline|
|2||demonstrate understanding of the nature of conflict, including the dynamics of power and violence, communication patterns in conflict and negotiation situations, and the influence of cross-cultural issues||Knowledge of a discipline||Cultural competence|
|3||determine the suitability of participants and demonstrate various mediator interventions and practical strategies to facilitate a safe and balanced environment throughout the mediation process||Ethical practice||Knowledge of a discipline|
|4||demonstrate knowledge, skills and ethical practice relating to mediator impartiality and confidentiality of the mediator process.||Ethical practice|
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Teaching and assessment
Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2020 Commonwealth Supported only. Student contribution band: 1
Please check the international course and fee list to determine the relevant fees.