OnlineSession 2N/A

Unit description

Examines the practical application of mediation skills including the relationships in mediation, as they relate to the mediator and to the parties. It will examine the techniques to help resolve disputes, specifically interpersonal disputes, commercial and multi-party disputes. Students will be required to display a practical application of various mediation skills required to respond to specific disputes assigned to them.

Unit content

Topic 1 The National Mediator Accreditation Standards
Topic 2 Conflict and foundations of mediation
Topic 3 Effective communication and dispute resolution
Topic 4 Negotiation
Topic 5 Pre-mediation preparation, intake and screening
Topic 6 Conduct and management of the mediation process
Topic 7 Power, culture and mediator interventions
Topic 8 Effective legal representation and ethical issues in mediation
Topic 9 Online mediation
Topic 10 Family dispute resolution
Topic 11 Mediation practical skills workshop

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

Learning outcomes and graduate attributes

Prescribed texts

Session 2

  • No prescribed texts.
Prescribed texts may change in future study periods.

Teaching and assessment


Teaching method
Structured online learning 1 hour (Fortnightly)
Workshop on-site 7 hours (Once)
Short written response30%
Agreement drafting30%
Participation and reflection40%

Intensive offerings may or may not be scheduled in every session. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the study session.

Fee information


Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2019 Commonwealth Supported only. Student contribution band: 1

Fee paying courses
For POSTGRADUATE or UNDERGRADUATE full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees


Please check the international course and fee list to determine the relevant fees.