Availabilities:

LocationDomesticInternational
OnlineN/A

Unit description

Examines the theory and applications of conflict resolution and alternative dispute resolution. Students will be required to demonstrate a thorough understanding of the major theories and approaches to mediation, conflict, negotiation, resolution and reconciliation.

Unit content

Topic 1: Dispute resolution 
Topic 2: Negotiation 
Topic 3: Factors which affect the negotiation process 
Topic 4: Mediation models 
Topic 5: Basic mediation skills 
Topic 6: Introduction to mediation theory and practice 
Topic 7: The intake procedure 
Topic 8: Qualities of an effective mediator

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:
1demonstrate a basic understanding of the main alternative dispute resolution processes and their features
2determine which process is suitable to selected types of conflict situations
3demonstrate basic skills and knowledge of interest based negotiation
4demonstrate understanding of ethical and legal requirements when working in ADR processes.

On completion of this unit, students should be able to:

  1. demonstrate a basic understanding of the main alternative dispute resolution processes and their features
  2. determine which process is suitable to selected types of conflict situations
  3. demonstrate basic skills and knowledge of interest based negotiation
  4. demonstrate understanding of ethical and legal requirements when working in ADR processes.

Prescribed Learning Resources

Prescribed Texts
  • Prescribed text information is not currently available.
Prescribed Resources/Equipment
  • Prescribed resources/equipment information is not currently available.
Prescribed Learning Resources may change in future Teaching Periods

Teaching and assessment

Notice

Intensive offerings may or may not be scheduled in every teaching period. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the teaching period.

Fee information

Domestic

Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.

Fee paying courses
For postgraduate or undergraduate full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees

International

Please check the international course and fee list to determine the relevant fees.

+