Availabilities:

LocationDomesticInternational
Gold CoastSession 1,3Session 1,3
Melbourne - The Hotel SchoolSession 3Session 3
OnlineSession 1,3Session 1,3
Sydney - The Hotel SchoolSession 3Session 3

Unit description

Explores universal aspects of management practice with a focus on the individual manager in tourism and hospitality organisations. Giving consideration to business operations through a manager's roles, the unit draws on internal and external factors which impact on management style.

Unit content

Topic 1. An introduction to managing and its relevance to tourism and hospitality organisations
Topic 2. Competing values framework:
    a.  Rational goal 'compete' model
    b.  Internal process 'control' model
    c.  Human relations 'collaborate' model
    d.  Open systems 'create' model
Topic 3. Management mastery

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

GA1: Intellectual rigour, GA2: Creativity, GA3: Ethical practice, GA4: Knowledge of a discipline, GA5: Lifelong learning, GA6: Communication and social skills, GA7: Cultural competence
On completion of this unit, students should be able to:GA1GA2GA3GA4GA5GA6GA7
1identify and apply key management competencies and skills relevant to managing in a tourism and hospitality organisation and explain how they relate to management outcomes and goalsIntellectual rigourKnowledge of a disciplineCommunication and social skills
2develop and apply collaborative and expressive skills within a community of management team learners or MTLs (MTLs explained in your Study Guide)Intellectual rigourKnowledge of a disciplineCommunication and social skills
3reflect on personal growth in management competence and skills which contribute to professional development.Intellectual rigourKnowledge of a disciplineCommunication and social skills

On completion of this unit, students should be able to:

  1. identify and apply key management competencies and skills relevant to managing in a tourism and hospitality organisation and explain how they relate to management outcomes and goals
    • GA1: Intellectual rigour
    • GA4: Knowledge of a discipline
    • GA6: Communication and social skills
  2. develop and apply collaborative and expressive skills within a community of management team learners or MTLs (MTLs explained in your Study Guide)
    • GA1: Intellectual rigour
    • GA4: Knowledge of a discipline
    • GA6: Communication and social skills
  3. reflect on personal growth in management competence and skills which contribute to professional development.
    • GA1: Intellectual rigour
    • GA4: Knowledge of a discipline
    • GA6: Communication and social skills

Prescribed texts

  • Quinn, RE, Bright, D, Faerman, SR, Thompson, MP & McGrath, MR, 2015, Becoming A Master Manager: A Competing Values Approach, 6th edn, John Wiley & Sons Inc., New York. ISBN: 9781118582589.

  • Prescribed text information is not currently available.
Prescribed texts may change in future study periods.

Teaching and assessment

Teaching method
Lecture online 1 hour (12 weeks)
Tutorial on-site 2 hours (12 weeks)
Assessment
Report15%
Blog25%
Blog35%
Reflective writing25%

Teaching method
Lecture on-site 1 hour (12 weeks)
Tutorial on-site 2 hours (12 weeks)
Assessment
Report15%
Blog25%
Blog35%
Reflective writing25%

Teaching method
Lecture online 1 hour (12 weeks)
Assessment
Report15%
Blog25%
Blog35%
Reflective writing25%

Teaching method
Lecture on-site 1 hour (12 weeks)
Tutorial on-site 2 hours (12 weeks)
Assessment
Report15%
Blog25%
Blog35%
Reflective writing25%
Notice

Intensive offerings may or may not be scheduled in every session. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the study session.

Fee information

Domestic

Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2020 Commonwealth Supported only. Student contribution band: 3

Fee paying courses
For POSTGRADUATE or UNDERGRADUATE full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees

International

Please check the international course and fee list to determine the relevant fees.

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