Unit description

Introduces students to the management skills and knowledge required to make the best use of computer-based information systems within tourism and hospitality. Using workshops, students engage with recent research into the implementation and management of information systems, and apply their learning to aspects of interface design and usability for technology applications.

Unit content

  1. Introduction to the unit 
  2. IST&HM - Background and context 
  3. Information systems: an overview 
  4. Technacy' and emerging technologies 
  5. Tourism and accommodation sectors 
  6. Internet technologies for tourism and hospitality 
  7. Planning using and managing Web 2.0 applications 
  8. Management and strategies for information innovation 
  9. Knowledge management, innovation and eCommerce 
  10. The future of tourism technology and its management

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

Learning outcomes and graduate attributes

Prescribed texts

Session 2

  • No prescribed texts.
Prescribed texts may change in future study periods.

Teaching and assessment


Teaching method
Structured online learning 1 hour (11 weeks)
Annotated bibliography20%
Annotated bibliography30%

Sydney - The Hotel School

Teaching method
Workshop on-site 3 hours (11 weeks)
Annotated bibliography20%
Annotated bibliography30%

Intensive offerings may or may not be scheduled in every session. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the study session.

Fee information


Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2014 Commonwealth Supported only. Student contribution band: 2

Fee paying courses
For POSTGRADUATE or UNDERGRADUATE full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees


Please check the international course and fee list to determine the relevant fees.