Introduces students to the history, origins, trends and issues of accommodation operations. It also evaluates the impact of size, ownership and target markets on the accommodation organisation and guest cycle. The content is covered through the adoption of 'Theatre of Accommodation' as a metaphor with a problem based learning approach.
- Introduction to accommodation operations
- History of accommodation
- The 'stage' of accommodation operations
- Staging memorable guest experiences
- Computer mediated hospitality
- Security and legal aspects
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
Learning outcomes and graduate attributes
|On completion of this unit, students should be able to:||GA1||GA2||GA3||GA4||GA5||GA6||GA7|
|1||describe the accommodation sector, and examine the relationship between this sector and other components of the hospitality industry||Knowledge of a discipline|
|2||identify and explore operational issues within the front and back of house areas of accommodation organisations||Creativity||Knowledge of a discipline||Communication and social skills|
|3||compare the relationship between an accommodation provider's target market and its organisation structure, facilities and service culture||Creativity||Knowledge of a discipline||Communication and social skills|
|4||describe the Guest Cycle and evaluate how it relates to a range of accommodation organisations.||Creativity||Knowledge of a discipline|
- No prescribed texts.
- Prescribed text information is not currently available.
Teaching and assessment
Melbourne - The Hotel School
Sydney - The Hotel School
Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2015 Commonwealth Supported only. Student contribution band: 3
Please check the international course and fee list to determine the relevant fees.