Unit description

Introduces students to concepts of management and applies competencies and models to the context of tourism and hospitality organisations. The unit is designed around a conceptual model and uses a case study and real-life circumstances to develop outcomes focussed management skills.

Unit content

  1. Introducing management in tourism and hospitality
  2. Organisations in tourism and hospitality
  3. Rational goal - productivity and profitability
  4. Internal process - stability and continuity
  5. Human relations - commitment and cohesion
  6. Open systems - change and adaptability
  7. Management mastery

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

Learning outcomes and graduate attributes

Prescribed texts

Session 1

  • The unit MNG00440 works very closely with the following text which is the set text which is available in hard copy or electronic versions. : R. Quinn, S. Faerman, M. Thompson, M. McGrath, L. St. Clair, 2011, Becoming a Master Manager: A Competing Values Approach, 5th, John Wiley & Sons, Hoboken, NJ. ISBN: 978-0-470-28466-7.
Prescribed texts may change in future study periods.

Teaching and assessment

Coffs Harbour

Teaching method
Workshop on-site 3 hours (12 weeks)
Assessment
Short written response15%
Case study35%
Exam: open book50%

Gold Coast

Teaching method
Workshop on-site 3 hours (12 weeks)
Assessment
Short written response15%
Case study35%
Exam: open book50%

Lismore

Teaching method
Workshop on-site 3 hours (12 weeks)
Assessment
Short written response15%
Case study35%
Exam: open book50%

Online

Teaching method
Structured online learning 3 hours (12 weeks)
Assessment
Short written response15%
Case study35%
Exam: open book50%

Singapore - MDIS

Teaching method
Workshop on-site 3 hours (12 weeks)
Assessment
Short written response15%
Case study35%
Exam: open book50%

Sydney - The Hotel School

Teaching method
Workshop on-site 3 hours (12 weeks)
Assessment
Short written response15%
Case study35%
Exam: open book50%
Notice

Intensive offerings may or may not be scheduled in every session. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the study session.

Fee information

Domestic

Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2014 Commonwealth Supported only. Student contribution band: 3

Fee paying courses
For POSTGRADUATE or UNDERGRADUATE full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees

International

Please check the international course and fee list to determine the relevant fees.

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