Unit aim

Engages students in authentic experiences of professional service and workplace practice within hospitality industries. PHE integrates academic and practical learning through students working continuously in one organisation for a 6-month period to gain 600 hours work experience.

Unit content

  • Orientation to the workplace
  • Assess the psychological contract
  • Develop professional learning objectives for achievement in the workplace
  • Tutor workplace support and guidance
  • Observe and develop practical and transferable skills and techniques
  • Exposure to business practices and organisational culture of a hospitality business environment
  • The workplace performance evaluation process
  • Reflect on the relationship between academic studies and the hospitality business environment
  • Reflection and debrief on the PHE

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

Learning outcomes and graduate attributes

Prescribed texts

Session 1

  • No prescribed texts.
Prescribed texts may change in future study periods.

Teaching and assessment

Sydney - The Hotel School

Teaching method
Internship 600 hours (varied)
Field work 2 hours (weekly during internship )
Practical session 2 hours
Self-directed project 4 hours (monthly during internship)
Assessment
Reflection Paper: My Initial Impressions; Workplace Orientation Checklist and Learning plan (forming objectives 1 & 2)SR
Tutor Mediated ReportSR
Review Paper: Creating a Positive ImpressionSR
Self-evaluation; Completed learning plan (for objectives 1 & 2) and creation of an additional 3 Learning Objectives and Telephone meeting with TutorSR
Review Paper: Calming my customersSR
Review Paper - My Customer Experience; Professional Constructive Feedback to Host Organisation; and Completion and evaluation of 5 Workplace Learning ObjectivesSR
Supervisors Workplace Evaluation SR
Mandatory Debrief session with your TutorSR
Notice

Intensive offerings may or may not be scheduled in every session. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the study session.

Fee information

Domestic

Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2016 Commonwealth Supported only. Student contribution band: 3

Fee paying courses
For POSTGRADUATE or UNDERGRADUATE full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees

International

Please check the international course and fee list to determine the relevant fees.

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