Availabilities:
| Location | Domestic | International |
|---|---|---|
| Gold Coast | ||
| Online |
Unit description
Develops students’ skills in social work communication with a wide range of clients. Enables students to understand the principles of effective interpersonal communication in professional settings, and to reflect critically on the development of their own communication ability. Seeks to introduce students to common approaches to assessing and working with individuals in social work settings.
Unit content
Topic 1: The professional relationship in social work
Topic 2: Communication for social work
Topic 3: Interviewing and questioning
Topic 4: Active listening and empathy
Topic 5: Relationship development
Topic 6: Assessment
Topic 7: Biopsychosocial assessment
Topic 8: Casework and case management
Topic 9: Counselling
Topic 10:Cross-cultural communication
Learning outcomes
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
| On completion of this unit, students should be able to: | GA1 | GA2 | GA3 | GA4 | GA5 | GA6 | GA7 | |
|---|---|---|---|---|---|---|---|---|
| 1 | explain the principles of and strategies for effective communication in social work practice with a wide range of client groups, including people from culturally diverse backgrounds | Communication and social skills | Cultural competence | |||||
| 2 | demonstrate effective communication skills in a simulated social work context, including an ability to communicate cross-culturally | Communication and social skills | Cultural competence | |||||
| 3 | critically analyse different approaches to social work practice with individuals, including social casework, case management and counselling | Intellectual rigour | ||||||
| 4 | demonstrate skills in assessment, including bio-psycho-social and risk assessment. | Intellectual rigour | Communication and social skills | |||||
On completion of this unit, students should be able to:
- explain the principles of and strategies for effective communication in social work practice with a wide range of client groups, including people from culturally diverse backgrounds
- GA6: Communication and social skills
- GA7: Cultural competence
- demonstrate effective communication skills in a simulated social work context, including an ability to communicate cross-culturally
- GA6: Communication and social skills
- GA7: Cultural competence
- critically analyse different approaches to social work practice with individuals, including social casework, case management and counselling
- GA1: Intellectual rigour
- demonstrate skills in assessment, including bio-psycho-social and risk assessment.
- GA1: Intellectual rigour
- GA6: Communication and social skills
Prescribed texts
- Prescribed text information is not currently available.
- Harms, L, 2015, Working with people: Communication skills for reflective practice, 2nd edn, Oxford University Press, South Melbourne.
Teaching and assessment
| Teaching method |
| Workshop on-site 4 hours/week (6 weeks) |
| Structured online learning 1 hour/week (12 weeks) |
| Assessment | |
| Clinical skills | 40% |
| Reflective writing | 30% |
| Essay | 30% |
| Participation | SR |
| Teaching method |
| Structured online learning 1 hour/week (12 weeks) |
| Residential session 7 hours/day (4 days) |
| Assessment | |
| Clinical skills | 40% |
| Reflective writing | 30% |
| Essay | 30% |
| Participation | SR |
Fee information
Domestic
Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Fee paying courses
For postgraduate or undergraduate full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees
International
Please check the international course and fee list to determine the relevant fees.