Availabilities:
| Location | Domestic | International |
|---|
| Coffs Harbour | | |
| Gold Coast | | |
| Online | | N/A |
Unit description
Critically analyses human services planning and examines the organisational dimensions of delivering human services, including teamwork, leadership, governance and the management of resources.
Unit content
Topic 1: Human Services Organisations: purpose and direction setting
Topic 2: Ideological, legislative, policy and organisational context
Topic 3: Politics, ethics and social justice in planning and delivering services
Topic 4: Structuring for service delivery
Topic 5: From needs identification to planning and delivery
Topic 6: Managing people, process and scarce resources
Topic 7: The worker and workforce in Human Services Organisations
Topic 8: Professional relationships, collaborative practice and team work
Topic 9: Service users experiencing service delivery, issues of power, participation and advocacy
Topic 10: Future directions and social innovation in human services planning and delivery.
Learning outcomes
Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.
GA1: Intellectual rigour,
GA2: Creativity,
GA3: Ethical practice,
GA4: Knowledge of a discipline,
GA5: Lifelong learning,
GA6: Communication and social skills,
GA7: Cultural competence| On completion of this unit, students should be able to: | GA1 | GA2 | GA3 | GA4 | GA5 | GA6 | GA7 |
|---|
| 1 | critically analyse human services planning with particular reference to ethical and social justice issues | Intellectual rigour | | Ethical practice | | | | |
| 2 | demonstrate skills in teamwork and leadership | | | Ethical practice | | | Communication and social skills | |
| 3 | analyse how human services organisational policies, structure and culture impact on service delivery | Intellectual rigour | | Ethical practice | | | | |
| 4 | identify processes that enable service users to influence service delivery and design. | Intellectual rigour | | | | | Communication and social skills | |
On completion of this unit, students should be able to:
- critically analyse human services planning with particular reference to ethical and social justice issues
- GA1:
Intellectual rigour
- GA3:
Ethical practice
- demonstrate skills in teamwork and leadership
- GA3:
Ethical practice
- GA6:
Communication and social skills
- analyse how human services organisational policies, structure and culture impact on service delivery
- GA1:
Intellectual rigour
- GA3:
Ethical practice
- identify processes that enable service users to influence service delivery and design.
- GA1:
Intellectual rigour
- GA6:
Communication and social skills
Prescribed texts
- Prescribed text information is not currently available.
Prescribed texts may change in future study periods.