Support and Guides

Contact the TS Service Desk (

Online guides: Navigating SCU Systems information in MySCU.

Within Blackboard is a self-help 'Support Centre'. Click on the ? on the right side of your screen when logged in.


MySCU  Blackboard learning environment ( is centrally supported eLearning management system. This system, widely used throughout the Australian and international higher education community, is easy to use browser-based learning environment enabling online interactivity and collaboration as well as access to study materials and resources. All study units delivered at SCU have an associated Blackboard site.

Blackboard is also fully committed to web content accessibility. Please view their commitment to accessibility statement.

Blackboard Collaborate (original and ultra)

Blackboard Collaborate (Original) is java-based audio-conferencing software for real-time collaboration; a mix of a teletutorial and virtual classroom with lots of additional features.

Blackboard Ultra is a web-based audio-conference tool for real-time collaboration and may be used instead of Blackboard Collaborate.