Advice for staff and students regarding the COVID-19 (Novel Coronavirus)


This page lists a number of important links for staff and students in particular.

For all University-related information and other updates on the rapidly changing COVID-19 emergency please visit the main page at:  

Contact Us

If you need to contact the University because your situation is affected by the Novel Coronavirus outbreak please use this dedicated email:

FAQs for students

Information for students regarding COVID-19 is available on the COVID-19 FAQs for students webpage.

FAQs for staff

Information for staff regarding COVID-19 is available on the COVID-19 FAQs for staff webpage (login).

For media enquiries:


Dean Gould, Chief Marketing Officer, m: 0411 657 381

All teaching converted to online

As agreed by Deans and Directors, all teaching will convert to online mode by Monday 23 March, 2020. Timetables will not change as units of study will be held online at the same time as face-to-face classes would have occurred. Students will be advised by their School should there be any exceptions to this.

Clinical placements, practicums, internships and other forms of work integrated learning will continue as planned. Should a placement site close due to COVID-19, students can contact the University on so that we are able to efficiently coordinate an appropriate, supportive response.

All students and staff should monitor their University email for updates regarding their individual situation.

Campus facilities

Our campuses are open. Most campus facilities and services such as the Library remain available, but are now delivered through digital or non-face to face mode.

Gym and Fitness Centres

The Gold Coast Virtual Gym and Coffs Harbour Gym are closed until further notice. The Lismore Fitness Centre and Pool will be closed until further notice.

Graduation ceremonies and testamurs

Graduation ceremonies have been cancelled until 1 July. We will be fast-tracking the production of testamurs for all graduands so that no student will be disadvantaged in their search for employment. 

We have not taken this decision lightly as we recognise the inconvenience it will inevitably cause – in particular for those people who have already made travel arrangements.  However, promoting the health and safety of the University and wider community must remain our top priority. Since our decision, the Australian Government has banned such gatherings.

March 11 closure

The Gold Coast and Lismore campuses did close for one day on March 11 due to a COVID-19 case. All colleagues that had contact with a staff member visiting from The Philippines who have been tested have all returned negative results. Many thanks to our colleagues that have complied with our requests to self-isolate for the required 14-day period.

Other information for current students

Extension of enrolment date

The deadline for the last date for enrolment for Session 1, 2020 was extended to March 16 to allow greater flexibility for those students currently unable to travel to Australia because of restrictions associated with COVID-19 to commence or resume their studies.

Deferral of studies

For those students unable to arrive in Australia to commence or resume their studies by the above date because of restrictions associated with COVID-19, we will provide additional flexibility in relation to deferral of studies to later periods. Where relevant, this will be worked through on a case-by-case basis to ensure the least possible disruption to study patterns. Please contact us at

Alternatives to deferral

For commencing students who had intended to begin their studies in Session 1 and who are unable to travel to Australia for that purpose and enrol by March 16, 2020 – and for whom the option of deferral is not practicable, the University will on a case-by-case basis examine other alternatives that result in the least possible disadvantage. Please contact us at

Disruption to assessment tasks including examinations

We are aware that there are some students that may experience disruptions to assessment tasks including examinations because they are unable to travel to Australia by reason of COVID-19 or because examination centres outside Australia are not operating as normal. It is very important to the University that we identify all students in this position so that we are in a position to make alternative arrangements for these disrupted assessments.

If you are concerned that your capacity to undertake a scheduled assessment task, particularly an examination or practical assessment that has been impacted by the COVID-19 outbreak, please contact the University at, providing as much detail as possible.

Additional information about coronavirus

Media contact: Media