Services and support
Everything you need to succeed
Use our comprehensive services and support to maximise your student experience and achieve your goals. We've got you covered from the moment you accept your offer through to graduation:
- First Year Support
- Learning and academic skills support
- Wellbeing support
- Personal support
- Ways to get involved
- Campus facilities
Our commitment to ensuring you succeed in your study with us is detailed in the Support for Students Policy.
First Year support
What does success look like for you? We are here to partner with you, particularly in your First Year as you move into life as a student. We have a range of services specifically designed to help navigate this transition and achieve your success.
A dedicated and proactive First Year Adviser will help you navigate your first 8 units. They will contact you in the days leading up to the start of your first term.
Complete the First Year Induction Module (FYI). The FYI Module is a step-by-step guide to getting started at SCU.
A range of essential transition workshops are available in the FYI Module. These workshops boosted the confidence of 98% of students, who attended, and assisted them in the transition to university life and study.
Available in most first-year units PALS offers students 1:1 check-ins with a student who has previously completed the unit.
Learning and academic skills support
Individual or small group appointments
Resources including Quick guides and How to... videos
Learn honest academic practice
Equitable access for students with disability
Help with searching, referencing, and studying
Wifi and tech support
Careers and Employability
Faculties and Colleges
Find information and contact details
Experienced and compassionate counsellors, dedicated to helping you with mental health and wellbeing.
SCU students at Coffs Harbour, Gold Coast and Lismore have access to SCU Health Clinic Services.
We are proactively building a safe and supportive community through education, resources and reporting. We also provide support for individuals whose safety or wellbeing has been compromised, including those affected by family and domestic violence, survivors of sexual assault and individuals who have experienced sexual harassment.
If you or someone else needs urgent help outside of business hours, or on public holidays you can call or SMS the After Hours Crisis Counselling Support Line. The free and confidential service will link you to a qualified crisis support worker.
Here, students can access a rich array of information, resources, self-guided tutorials, and connections to external support groups and organisations, all designed to aid students in their academic and personal growth.
Embedded in this hub is a selection of specific e-learning modules designed to increase students’ understanding of contributing to a respectful and inclusive academic, social, and cultural environment.Respect@SCU Understanding Gender and Sexuality Diversity eLearning Introduction to Disability Awareness
Join or contact the Ally Network and learn more about gender and sexuality diversity supports
Support and guidance for all Aboriginal and Torres Strait Islander students studying, or looking to study at SCU.
Free and confidential advocacy in relation to the academic and procedural rules and regulations of the University.
Supporting the participation and success of students with diverse and intersectional identities.
Ways to get involved
UniLife offers a range of sporting and special interest activities that give you the chance to stay active, have fun and find balance alongside your studies. Whether you’re into fitness, adventure, casual fun or competition, there’s something for everyone.UniLife
Find your community and connect with people who share your interests. Browse our existing groups or get a group together and start something new!Clubs and societies
Are run by students and are a great way to meet peers, participate in social events and benefit from free and discounted services they provide. Join the Student Association that is the right fit for you!Student associations
Southern Cross University’s Ally Network is a university-wide commitment to the inclusion, success and celebration of our lesbian, gay, bisexual, transgender and intersex (LGBTIQ+) students and colleagues. We believe that students and staff should be able to bring their whole selves to their study and work. Each Ally contributes to raising LGBTIQ+ awareness at the University by making support for gender and sexuality diversity visible and, if necessary, challenging homophobic and transphobic attitudes and behaviours.Ally Network
Computer labs & printing
General-purpose computing labs
Looking to book/hire a room
Find the locations and facilities available
Travel to SCU
Find out your best travel to campus options
Locations and information
Computer availability by location
Are you a student needing help?
Security and support services