Contractors & Visitors

Southern Cross University’s (SCU) obligated by Workplace Health & Safety legislation to, as much as reasonably practicable, ensure its Contractors, Service Providers and Visitors perform and carry out work in a safe manner. To achieve this, SCU Contractors, Service Providers and Visitors must ensure the risk of identified hazards are eliminated or controlled to avoid injury, as much as reasonably practicable.

Contractors, Service Providers and Visitors are expected to act and work safely at all times and must comply with their obligations under the relevant Work Health & Safety legislation, Codes of Practice and Australian Standards.

To control any risks, SCU have implemented a number of systems which includes, but is not limited to:

  • All Contractors, Service Providers and Visitors must sign in upon arrival.
    • Lismore: W Block Property Services Office (contractors only) or Security Gatehouse.
    • Gold Coast: Building A Property Services Office
    • National Marine Science Centre: Online form at Reception Desk
  • Design, implement and submit Safe Work Procedures (SWP) and Safe Work Method Statements (SWMS); if applicable.
  • Identify hazardous and controls for identified risks, including the submission of a Risk Assessment (RA) ; if applicable.
  • Use of appropriate Personal Protective Equipment (PPE)
  • Use of appropriate and safe tools/equipment
  • Supply Safety Data Sheets (SDS); if applicable.
  • Ensure adequate instruction, training and supervision
  • Collection and record of company Certificates of Currency (Public Liability & Workers Compensation Insurance).

Relevant Work Health & Safety Legislation:

New South Wales: Work Health & Safety Act 2011  &  Work Health & Safety Regulation 2017

Queensland: Work Health & Safety Act 2011  &  Work Health & Safety Regulation 2011


Prior to attending site and commencing any work with Southern Cross University, all companies/businesses must register, complete inductions and provide safety documentation to Property Services. To do so, you must:

  1. Email to set up a contractor record. Attach copies of Company's current insurance documentation, including but not limited to:
    • Workers Compensation Policy
    • Public Liability (For high-risk work a minimum cover amount of $20 Million on any one occurrence is required)
    • Accident & Illness Policy (Sole traders only)
    • Professional Indemnity / Product Liability 
  2. Complete the Financial Operations New Supplier Request Form which will be sent from our Finance department.

Every worker attending SCU sites is required to complete the online SCU Contractor Induction; this new contractor induction system can be accessed on all devices (computer, tablet or mobile). To allow adequate time for processing, induction requests must be sent to at least 3 days prior to arriving on site. This induction has been created to support and provide workers with information on:

More information on how to Register for a Contractor Induction & mandatory Safety Documentation, can be found below.

All contractor induction requests must be submitted to Property Services via 3 days prior to works commencing on campus. We have outlined our contractor induction procedures and provided Step-by-Step Instructions to assist you with this process.

Each worker will need to register for an account before they can proceed with the induction. The same account will be used by the worker for any induction refreshers so it is important that they remember their log in information.

The induction modules are automatically selected by the training software using the campus and laboratory options selected by worker in their registration form.

If a worker forgets their log in or password, they can reset this via the LOG IN portal or contact Property Services via

BEFORE commencing any work on an SCU site, you must complete and provide a copy of the relevant safety documentation to Property Services ( Safety Documentation may include, but is not limited to:

  • Safe Work Procedures (SWP)
  • Risk Assessments (RA)
  • Safe Work Method Statements (SWMS) 
  • Pre-Start Meeting Records
  • Accreditation Certificate/ Specific Trade Licence (i.e. Rope Access)
  • Permits to Work

Permits to Work

If you require a Working at Heights, Hot Works, Confined Spaces or Restricted Access Permit, please contact the Property Services Office on (02) 6620 3222 or the Contractor Compliance Officer on (02) 6626 9505.

All permits and service impairments must be approved before the work commences. Once you have filled out a permit with your work details, email it to so approval can be arranged. Permits to work are required by contractors for certain activities including:

  • Asbestos or lead paint removal
  • Working at heights (including scaffolding, EWP, ladders with risk of <2m fall)
  • Working in confined spaces
  • Fire systems interruption
  • All excavation and ground penetration work
  • Hot works (including welding)
  • Dust works (creating excessive dust)

Download a Hot Work Permit and Risk Assessment.

Download a Working at Heights Permit, Risk Assessment and Rescue Plan .

Fire Impairment Requests

If you require fire systems to be isolated, please follow the below procedures.

  • Lismore & NMSC:  Complete the Fire Impairment Request Form each time you wish to isolate a fire system. If you do not have access to the form contact Property Services.
  • Gold Coast: Send an email with your fire impairment request details to the Gold Coast Site Supervisor.

Asbestos Removal

A Restricted Access Permit will be provided by the Manager, Minor & Capital Works or Contractor Compliance Officer prior to work. This permit and any other safety documentation must be completed and returned at least 2 hours prior to work commencing as it will require Site Supervisor review and approval. A final copy will be returned once it is approved and at this stage, work will be allowed to commence.

For more information regarding asbestos at SCU, please visit our Hazard Management webpage.


All SCU engaged Visitors must complete a SCU Visitor Induction. To accommodate the wide variety of SCU Visitors and to ensure each visitor is appropriately inducted to safely work / study at our campuses, the Property Services Visitor Induction has been broken into TWO categories. The SCU staff member engaging your services and supervising your visit is called your SCU Staff Supervisor - these SCU Staff Supervisors will determine which of the below inductions will apply to you.

  • Visitor Induction Checklist for Short Term Visitors
  • Online Visitor Induction via the website for Long Term Visitors

 SCU Visitor - what are the next steps?

For Short Term Visitors, please use the Visitor Induction Checklist.

If your SCU Staff Supervisor has not provided you any induction information, please submit a request to and we'll get the process started.