Mediation Practice and Procedure

Providing students with the knowledge, skills and practical experience required to pursue accreditation as a mediator.

 

Dispute Resolution Skills and Techniques - image adjusted resized

Become an Accredited Mediator with Practical, Industry-Aligned Training

Develop the Skills to Mediate Real-World Disputes

Take your dispute resolution expertise to the next level with LEGL2012 Mediation Practice and Procedure, a hands-on unit designed for those seeking to develop the practical skills, ethical foundations and professional competencies required of today's mediators. The unit focuses on the theory, practice and application of mediation, and prepares students to facilitate disputes confidently, professionally and ethically.

Ideal for legal professionals, human resource practitioners, managers, educators, community leaders and those seeking a career in mediation, this unit provides advanced training in conflict resolution and the mediator's role in helping parties reach mutually beneficial outcomes. 

Meet the Training Requirements for Mediator Accreditation

This unit has been designed to meet the training component of the Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS), providing students with the knowledge, skills and practical experience required to pursue accreditation as a mediator.

To satisfy accreditation requirements, students complete extensive practical training, including workshops, tutorials, a compulsory three-day online residential and an intensive assessment practicum where they are assessed performing the role of mediator.

What You'll Learn

Throughout this unit, you will develop the ability to:

  • Facilitate mediation processes using professional mediation skills and ethical practices
  • Analyse and assess conflict dynamics, communication patterns and negotiation strategies
  • Manage complex disputes in a safe, balanced and constructive manner
  • Apply mediator interventions and dispute resolution techniques effectively
  • Navigate issues of confidentiality, impartiality and professional responsibility
  • Work confidently with diverse individuals and cross-cultural contexts

Practical, Experiential Learning

Learning extends beyond theory through reflective practice, role-play simulations and real-world mediation exercises. Students gain valuable experience applying mediation skills in realistic dispute scenarios, building the confidence needed to work effectively as a mediator in professional settings.

Who Should Enrol?

This unit is ideal for:

  • Lawyers and legal professionals
  • Human resource practitioners
  • Workplace managers and team leaders
  • Government and community sector employees
  • Educators and student support professionals
  • Consultants and business owners
  • Anyone seeking mediator accreditation or advanced conflict resolution skills

Flexible Online Delivery

LEGL2012 Mediation Practice and Procedure is delivered online, allowing students from across Australia to participate while balancing work and personal commitments. The unit combines flexible study with structured practical training to ensure graduates develop both theoretical understanding and practical mediation capability.

Enrol Now

Whether you're looking to enhance your professional skillset, support dispute resolution within your workplace, or pursue accreditation as a mediator, LEGL2012 Mediation Practice and Procedure provides the practical training and recognised pathway to help you achieve your goals.

Enrol today and take the next step towards becoming an accredited mediator.

 

Student studying at Gold Coast Library

Areas of Study

LEGL2011 Mediation and Dispute Resolution

LEGL2012 Mediation Practice and Procedure

LAWS3007 Private Law Remedies* 

Southern Cross University offers three units of study that address the elements of dispute resolution and the process of negotiation and mediation. Collectively, these units develop the knowledge, skills and ethical practice relevant to mediator training.

Of these, LEGL2012 Mediation Practice and Procedure is the unit required to meet the training component of the Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS). 

* available only to students enrolled in the Bachelor of Laws or associated double degrees

 

An interview with Professor Laurence Boulle